Subway

Went there the other night. Got there about 13 minutes before 9pm when they close. The young guy working was helping someone else, looked at me and told me they were closed. I asked what time they closed, he said 9pm. I looked at my watch, 8:47pm. I said it's not 9pm yet, he said it's about to be. I said it's not yet. Then he looked at me and said "What do you want?" with a huge attitude. Poor service and rude because he didn't want to serve a customer over 10 minutes before closing.

Same consistent expected quality of taste and ingredients that you’ll find at any quality Subway location. That said, though conveniently located for me, it is not my favorite location for two particular reasons: (1) About half my visits find me waiting a couple of minutes for a counter person to either appear, or come to the counter after acknowledging that they’ll be “right there.“ I don’t experience this lack of prompt customer engagement at any other Subway I frequent. (2) I often feel my side elements are being “rationed“ instead of added. Again I don’t experience this at other Subway. In my most recent example, I requested double lettuce and double baby spinach on a 6 inch sub. While both ingredient containers were full, I was given (I kid you not!) a thinly sprinkled layer of lettuce followed by a carefully laid layer of spinach (each leaf barely overlapped the other), This process was then repeated for the “doubling.” I ended up with less greens in total then I usually get in single normal dispersal from other Subway. And yes, I could ask for even more additional. However when it seems obvious that I’m being served less than the apparent industry standard for the rest of the area- I’m just not inclined to resort to my Oliver Twist mode with a, “Please Sir (or Mum), I want some more.”