Kfc

I don't even know where to start. My order was burnt and I went in to get a new order because I didn't want to eat burnt food. When I went in the customer service was horrible. They were so rude. Told me I couldn't get a new order, got in my face and refused to help me. She yelled at me and then said she was the shift manager. I asked for the store manager information so I could get a refund and she refused to give me a refund and the store managers information. I had to call support and fill a complaint with them. None of the workers wear name tags so I don't know her name. But she was saying she was the shift manager. Worst service ever. They need to get fired or have a new store manager come in. This is outrageous.

I caught the staff playing catch with my chicken breast before giving me my food. No but seriously, the so called “shift manager” has a bad attitude for no reason when she handed me my food and when I asked for ketchup. Also, I noticed her and the staff giving me and my friend a look and giggling at us in the drive thru. I don’t know what their problem is but this KFC definitely needs new management.

It's been many months since my last bad experience but thought I would give it a try again . Pulled up in the drive through at 12:00 noon and was told they don't open until 12:30! How can a place function serving lunch when they open at such a weird time . Last time I will try this restaurant. I would give a zero rating but there is no option.