Kilwins Grapevine

We got a pecan caramel apple and it was one of the best caramel apples I've ever had. It was very large and covered completely with delicious pecans. The caramel wasn't perfectly balanced with the tanginess of the apple. I do think the apple was a bit expensive at $8, but it was nice to have a treat ever now and then.

Everything I sampled was excellent. Everyone I talked to was super nice but there was one guy there that was just super helpful, extremely polite and friendly and just kinda went above and beyond. I think his name was Tyler. The ice cream and candy was definitely some of the best I've had but the service and employees are why I'll be returning

The one 🌟 star is for the fantastic service from the young lady that helped us and the qualityof what we bought!!! It would have been 5 stars if not for the very rude boy that was working the ice cream counter!!! Chocolate fudge and Cappuccino chocolate chip ice cream were fantastic!!! Stopped in and bought some fudge and a single scoop ice cream 🍦 cone. 6/25/22 @ about 1 pm. Hubby was ordering the fudge flavor of his choice from this very sweet young lady, I had stepped close to the ice cream counter to see what flavors were available. The guy that was working with her gave me the nastiest look, said you need to go to the end of the line. First, the young lady there was helping us and I was going to be letting her know the flavor I had chosen, 2nd I was not in anyone's way or had "cut" in line, 3rd he could have chosen to do it with much better customer service. Oh I did get in line behind the lady I was standing behind on the wrong side. She was still trying to decide what flavor also 😁 and told the boy you can take care of her first. I told him no thank you, the young lady had already been helping us and I was just trying to decide on a flavor. If you don't like working in/with customer service there are other jobs where you don't have to deal with people. He wasn't just rude to me, he also upset the lady he stopped helping, just to be rude to me. There are several choices to get fudge and ice cream in the area. This was my last time to spend my money being treated like that!! When we are visiting, we always come and purchase fudge and ice cream 🍦 here. I'll give one of the other businesses a chance now.