Dunkin'

Went to drive up and waited , what i thought was too long. Then tried to order a bagel.. she said they could not do any food because the AC broke a couple days ago,, and it gets too hot in the store,, so will not cook for another couple days.. i told her that they had to get that fixed,, not only for sales,, but because store was still open,, and if they could not work without fainting due to heat,, then corporate should close.. Girl was nice, but seemed to be surprised when I said there was a hand written note on the speaker at the drive thru saying that there was a new employee in training, so please excuse the delay and be patient. She said maybe her manager did that, but I told her I was sure that corporate would not approve that. She said that they did have someone training, and maybe a customer did it, because, she said, the customers had been acting upset and complained of the delay. I would note that my order started being made after I had pulled to the window...and I was the only customer, so didn't understand the delay. Note: she had no concern about removing the note and just let it be. In defense of this associate, when I was saying DD corporate had a responsibility to fix the AC quickly, she said that they were waiting for parts, and told me not to worry the company takes good care of them. I am still surprised that there was no worry about the badly and written note taped on to the speaker.

Seems like every time i've gone here, they never seem to have what I want other than coffee. You have to get up and go there when they first open in order to get anything and even then it's not always guaranteed. Plus they need more people on the night shift, sat there one night watching the poor guy who was alone run back and forth like a maniac trying to get orders filled on his own. I felt sorry for the guy, I really did.