Sonic Drive-in

Food always sucks here! Always double dipped and cold!!! How is one to eat their burrito in a car when there is a huge hole in the side of it and everything falls out????? Lots more to say but I think y'all get it. Car hop was very nice though. Michelle I give you props but the food served here was and is almost always gross.

I placed my order with no meat for a reason. I’m highly intolerant to pork and it will literally make me vomit for hours. This is what I received. The burrito wasn’t hot or melted, there was ONE jalapeño in it, and looks like they had made it with meat and then realized they messed up and tried to pick it out. A complete waste of my money.

Refused to make a grilled cheese sandwich at 9pm claiming the grill was closed for the night but at the same time made me a bacon cheeseburger… Awful service and bad attitude from staff. Food was not good. Waited 30+ minutes for a cold cheeseburger and soggy popcorn chicken. Another person pulled up 5 minutes after me and was told they weren’t serving anymore for the night due to short staffing and too many online orders. Meanwhile staff was inside laughing and playing around in the kitchen. At one point two of the workers came outside to meet a few people who had walked up and were standing outside talking and hanging out.

Legitimately the worst customer experience I’ve ever had, I watched them turn 15 cars away. I pulled up they said it would be at least 20 minutes because they were so busy. I waited 10 they came back and asked what I would like, I said tater tots and they said they were out. I ordered on the app and continued watching them turn people away after about 5 minutes they brought out my tater tots and drink. I let them know I would be reaching out to the management and she said he’s in there. Corporate definitely getting a call.

I saw employees outside making sure the area was picked up and clean. Drive thru was busy. Not many cars in stalls. I ordered through the app, and tried the new Dill burger. It IS very "dilly'. LOL it did not take long to get my food, and it was what I ordered and it was hot and fresh. I got my drink and sandwich 50% off through the app. I'm a happy camper!

Ordered, waited for 20 minutes before the screen said our food was being brought out. Food Never came and screen returned to normal welcome screen. Repushed red button and no one responded for 15+ minutes. Finally went to door to ask if our food was coming or a mixup occurred. Told they’re short staffed. 45+ minutes after showing up we’re finally brought out food. Tots and fries are cold & both drinks were incorrect, given iced tea instead of coke and strawberry instead of raspberry limeade. If foods going to take forever DONT cook the sides first so they’re ice cold, that’s literally basic foodservice common sense. With 3 hours left on our road trip, this quick stop for food pushed our ETA from 6 pm to 7:30. That sucks.