Ihop

I usually get pancakes because of the obvious, it's Ihop. Today,this hamburger "Jalapeno Kick " looked especially good and it didn't let me down. On my burger was bacon, onion, pepper jack cheese, lettuce, tomato, jalapenos and serrano peppers ( I had these to the side and put on myself), it topped off with just mayo. The hamburger wasn't hot as you would expect. Had a just enough "kick" to give the burger a great flavor.

We were lucky, no waiting walk in and sat at a table. Prices have gone up, like everything else. Still have a long wait from order to food on the table. Bring someone to talk to. (My wife of 52 years worked well for me). Food was warm, not hot not cold. Service was OK, no refills were offered. That waitress did check (how is everything). A bus load of highschool kids did keep her hopping.

We placed a large online order that included strawberries and cream crepes. When we received the food and brought it home they forgot to add any cream filling to the crepe and just gave us an crepe cake shell. I called in to inquire if anything was supposed to be inside of the strawberries and cream crepes and was informed that it was supposed to have cream in it. I told them that we didn't receive the correct order and requested a partial refund since I live 15-20 minutes from the location. The woman over the phone got silent, said to her coworker "what do I do" and then she hung up on me. I called back in to inform that I was disconnected from the call and stated that I was discussing that I received the wrong food for my order. The same girl responded with "okay, and?" I asked her again if we could receive a partial refund to compensate for receiving the wrong food and she told me that "there was nothing they could do for me" unless I came in to the store which would have had me on the road for half an hour to get a cup of crepe filling. This is deplorable service and borderline theft for giving out the wrong orders and telling people to deal with it.