Papa Johns Pizza

First, I have ordered from Papa John's for many years. The large pizza that was delivered tonight was of such poor quality that I had to call store manager. The sauce and topping are 2+ inches from edge. I called store manager, and she immediately blamed a new machine they were using that apparently applied sauce and toppings. She then became rude, and stated quality was not her or staffs fault. When I tried to reply to these comments, She said I rude, and needed to listen to her. At that, I ended conversation telling I will escalating and posting negative reviews. I was just letting store manager of issue, and this is what I get. Papa John's quality of product and service has surely gone down. I will not be ordering ever again. Don't take my word for it, just compare pictures of what they advertise versus what I received.

I usually really like papa johns, it's my favorite pizza chain. I just moved to the area, so I was excited to celebrate with pizza. The pizzas that I received were severely undercooked. The cheese on top was only mostly melted, with no brown spots. The dough underneath the toppings was completely raw. Really gross, I won't be going back and I urge you not to go here. It's worth taking a further drive to get papa john's in a different tow or get pizza from a different chain like dominos.

This is BY FAR my favorite Papa John’s I’ve ever used and I’ve lived all over. My order is always accurate and the staff is such sweeties! The pizza is always hot, fresh, and super tasty! I never have any trouble with my order and I know if I did I could trust the staff to fix it. Thanks for being great Hayes Papa John’s! Y’all rock! :)

Great Pizza! We placed a large order 2 days ahead. Jason called to confirm and was very nice, then the day of I wanted to make a few changes, he happily accommodated my needs. Order was ready on time, 5 star customer service (they even helped my dad carry to car), pizza was amazing. As a former Papa Johns employee, 5 stars for sure and that takes a lot for me to say!