Chinatown Kitchen

While the food was good, it was far from $37 dollars good. I read the card number to the person taking my order and they called back and said it didn’t go through. We tried it again and it wouldn’t go through. I had funds on it and when I tried to cancel the order, they said it was already made. I ended up paying cash but I was not satisfied with this quality of service and will not be returning to this place anytime soon.

In of itself the food was a bit bland but altogether fine. Ordered generals chicken, chow mein, and other chicken dishes. Chicken dishes were overall not the issue. My main reason for deducting stars is on the chow-mein dish. Chow-mein translates to stir fried noodles. Choa/chow - stir fried. Mein/mian - noodles. Instead I was given chop suey with a side of mein gong - or a noodle cracker. It is not considered an actual noodle in chinese cooking - and never has been. This is not what chow mein is - or means in literal translation. There was no stir frying - and even if I looked past the wrong cooking method being used, the package of mein gong was tiny, and wouldn't be enough for the large amount of chop suey included. Even if I was to forgive all of that - the dish tasted bad - little to no spice or flavor and watered down. When I called in and asked about refunds/replacements I was told no , that this would not be an option because it is how the restaurant has always done it. History does not make it right - especially when you're misrepresenting your own dish. Will be losing my business going forward.