Ortiz Bakery

I have ordered here and there from this place. I give them a 3 because I love the baliadas they make. But I ordered a strawberry milkshake to go one day. Once I got to work and tried it, it wad disgusting. Either the milk or the fruit was spoiled! I called them not to complain but to make them aware so it wouldn't happen to another customer. But instead of just taking in what I had to say she argued with me. Said the milk wasnt spoiled and they have fresh fruit each time they make the shakes. Well I know the fresh fruit is a lie because I saw them taking frozen bananas out of the freezer to make a banana milkshake someone had ordered and the banana was so dark! Just because something is frozen doesnt mean it doesnt expire! Hopefully theyr more careful next time.

I ordered a specialty cake. First of all, it was 45$ and I asked for fresh strawberries on it. The lady hesitated when I asked for fresh fruit, she was more content putting a strawberry jelly. When we cut the cake, the two tall layers were too thick and the strawberries were hardly there. How can they be so stingy on putting fresh strawberries on my cake and charge so much for it. Worst “tres leches” cake I’ve ever had. It’s a shame.