Shipley Donuts

Unfortunately, this location has gone down hill. It wasn't the cleanest inside. Despite going in rather early there wasn't a lot of variety. Some of the donuts were stale and flavorless. The service was nice however our order wasn't correct. I have gotten Shipley's kolaches for years but the one I received the other day was so salty it was inedible.

Worst Shipley's I've ever been to. Only got an Apple Fritter, kolaches with cheese and donut holes. Donut holes glaze was totally melted already and donuts themselves were thicker and collapsed. The kolaches were smaller than any other Shipleys we'd been to and the sausage inside was much more similar to a hot dog than the sausage they usually have. The apple fritter....... well, it had cinnamon and a touch of apple but it wasn't a "fritter" at all. It was one thick piece of bread, lightly fried and once again, glaze already melted. Worst apple fritter I've ever had by far and overall the worst stop for donuts. A mistake to be avoided.

I grew up with Shipley's in Houston and always had fresh "hot" donuts in the morning. Was in a long drive thru line here, took 40 minutes for 6 cars ahead of me. Finally got to the window, lady was having a personal conversation with the only dine-in customer, waited for 5 minutes through this for her to get to me, notice the drive thru line is getting longer around the building. Finally came to me, I asked if there were still hot donuts coming off the line (this was about 7:30am), she said yes! They were as cold as they could be. Very disappointing....I could care less about taking so long and the customer service, but to not have the famous hot donuts in the morning, I will make the trek to RR.

The Leander Road store is awful about their store hours. I've gone on several occasions in the morning and the lady who is there is late in opening. The last time I went, it was 6:10am and she wasn't even open. The contractor who delivers the donuts was waiting in the parking lot. There was another guy who pulled in behind me and we both drove off with no donuts.

Went there at 8:30 on July 20th, the lady at the drive thru seemed busy with another customer, but didn't even acknowledge me to let me know if I needed to wait, or come inside or whatever. I felt kind of dumb because I started to question whether it was a drive thru or not, so I just drove off. Seriously understaffed for a Shipley's.