Sonic Drive-in

Unprofessional and will charge you for something they don’t even give you :) unapologetic and rude. Whomever is working tonight is 👎 We asked nicely if we could possibly have a refund for a missing item we were not even told was missing / they were out of. The man wasn’t even polite about it nor professional. No refund. I know it’s not his fault but you can at least offer a quick “sorry” or something. My boyfriend and I work in food service and this is absolutely unacceptable behavior.

The service was not good. When I was trying to order the person ordering said they couldn't hear me and then sent out a car hop. The location would not take a digital offer offer that I had from Bazing that had the option to show. They said it must be printed. Ordered combo which seemed to take a while to receive. Location was not to busy for the slow service. Possibly short staffed.

It's been a minute since I had the Sonic Experience and wow, have they changed! First, their menu has changed and by that I mean the physical device. The food is still about the same which is delicious comfort food and yummy specialty drinks. But the menu still has the red button you push to order however now they display what you asked for on the screen for verification. Our order came to us quickly by a girl wearing a full facial covering I'm not sure if the mask was Covid-related or in religious observation. For that matter, I am not even sure our server was a female, but the food was hot and tasty. Now I'm not sure when Sonic got rid of the signature red trays but I wish they'd bring them back. After our meal, my friend had to hit a car wash to vacuum out the detritus we spilled. Sonic is known for refreshments like the cherry limeade slush and now they offer Red Bull Slush drinks. It really was the highlight of my meal. Very nice. We ordered tots but had to ask for ketchup twice before they responded by which time our tots had grown cold. I was thinking maybe Sonic could develop a biodegradable tray to use so that customers don't have to wear their meals after ordering. Sonic R& D can contact me through social media about my idea of a bamboo tray. I work cheap.