Dicicco's

Nothing like pizza with an attitude! Went there a few days before and got a pizza. The pizza was pretty good but the lasagna sauce was less than good, even my wife didn't like it. Order another pizza today and this one I take home. When I get there it looks completely different, and it's full of dough and very doughy because it's not fully cooked so I call up the restaurant and ask 'hi, who's cooking today'. The wife asks who it is and I asked again 'who is cooking today'' and she hangs up on me! That's really the whole conversation, I couldn't believe how rude she was. So I called back and get the owner who obviously has an attitude because you can hear it and his wife's already not answering the phone. Then when I tell him I don't appreciate being hung up on and get more flack. I don't know what kind of people normally call in there, but I called just asked a simple question because the pizza was nothing like the one I had just gotten a few days before and I just wanted to see if there was a different cook as the reason of inconsistency, and was told by the owner it wasn't. I probably would just not have come back but being hung up on when calling in was just too much not to post. I was polite and simply asked a question.

I ordered online & my food took an hour & 15 min and they weren't even busy. The staff seemed genuinely confused about everything around them. They left out one salad and gave us burnt bread. I normally love DiCicco's, but will not be going to this one again. Hopefully another location will do a better job.

I have ate at this Local Chain restaurant in many places over the years in the Fresno metropolitan area. For the first time I have been disappointed. New Year's Day evening is the time of arrival around 5:00 PM. First customers of the day. Food was normal good quality and quantity. No problem here. Unfortunately, service of our meals was not normal, it was terrible. They were not prepared to serve dinner. It took in excess of 30 minutes to be served. Staffing levels were inadequate with only one waitress and bus boy each. Would I go back? Probably not at this site.

This is the worst DiCicco’s Restaurant I have been to in Fresno! I am not sure if all DiCicco’s here in the valley are under one owner or co-owned...but this location on Herndon and West is the worst! I came here 4 years ago, had a horrible experience. Today I came in and it was the same horrific experience! I am really curious to how does a business like this run operations and expect customers to return??!! The food was bland, burnt dry bread, salad had cold grilled chicken that smell foul! This experience sums it all up...NEVER RETURNING!! Taking my business and tips to both locations on Shaw Ave from now on!! This location should have signs that mention “bland pasta and burnt bread only”.