Taco Bell

There has not been one time my order has been correct. I ordered 3 crunchy taco meal, no lettuce or tomato and 1 chicken chipotle melt. I got 1/3 tacos and only had meat, no cheese. The chicken chipotle melt and a burrito supreme I didnt even ask for. I have had this issue with this location MULTIPLE TIMES. I shouldn’t have to complain, but Champlain needs to get it together. Done attempting to give this locAtion a chance. The orders are simple and you have the most trouble.

Oh boy this place went downhill really fast. It seems like as soon as the GM from three years ago left, like it just kinda dispersed all the good, hardworking people there, and now it seems nobody that works there either really doesn't know how to do their job, or just doesn't care, and that's not fair. I used to drive the 11 miles across town almost every day to get over to this Taco Bell, and honestly, now they're so terrible I don't even want to go at all again because it's just not worth it. I ordered some tacos to be steak, and they come as beef. I was charged an extra $9.25 for steak, on top of the combo price for the crunchy taco combo of 3 crunchy taco supremes and a large soda. Woof. Okay so besides taking a hefty dip into my account for some tacos that were beef and not steak, when I call up the restaurant and ask them what can be done, they seem(at first) pretty chill about the situation. The GM promises me a gift card, and she says I don't even have to leave the comfort of my home. She gives me an email address to send my address so so she doesn't get it incorrect, and just to make sure it sends, I call her back. She never confirms, because it's not her I get on the phone when I call back, and whoever left the note I asked them to leave for her; I never received another phone call. That was over a month ago, so....

Didn't receive a receipt, a taco, 2 small drinks because no lids for the large cups so they were supposed to give us 2 mediums and 2 smalls to make it larges, no hot sauce, no napkins, no straws, but a free freeze because they made it on accident. They re read our order to us 5 minutes before but still couldn't deliver on it, but on top of that couldn't even give us basic receipt, napkins, straws? The taco meat tasted diffrent and gross then everyone else's. My burrito was even filled. It was flat with one bite of meat that wouldn't even fill a spoon. It was basically just a tortilla. Yesterday we got the nachos party pack and asked for sour cream on the side. Not even half the container had sour cream in it. 8 jalapeños for our entire party pack, meat on one side, beans on the other side, and a dollop of guac. Used to be my taco bell but they have gone downhill. Sounds dramatic, but we been going to this one since 2003.Avoid. Avoid. Avoid. Any other taco bell is vastly superior. Edit: Was reached out to by the owner of this taco bell and given a full refund as well as some coupons. I was not expecting that and was impressed by how they rectified the situation. Tried them again a a few weeks after and the food was back at the excellent standards. Will eat here again and happy that they listen to their customers.

They forget items that are ordered when you call them they can’t refund your money only if you are there in person. Not sure they can’t get orders correct. 7 people in the kitchen and they constantly forget items . Hello people you’re curses are getting old. Prices are constantly rising on the menus and service is consistently lacking.