D
I want to start out by saying that I typically don't write reviews and I try to be an understanding person. I made a birthday reservation and got the Mega package to make my son's special day worthwhile. The attendee/server approached me almost 20 minutes after my reservation time. She was late and not very enthusiastic for being a child's birthday party. Although she was late I was not upset (life happens). We continued to enjoy the party cuz at least we were having fun with the games. We didn't get any birthday hats or the collectable cups.The kids got really excited about the Chuck E Cheese live event (where they sing and dance with him) but HE DIDN'T SHOW UP! My kids were looking around but Chuck was MIA! 🤯 Now I was upset 😡 I am not demanding a discount because I think they are under staff and seem apologetic. The manager was really nice as well and The food was really good too! The kids got to see Chuck before we left so I guess that's alright. One thing for sure. It will be a birthday to remember LOL!
