Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
56/100
Data Completeness
67/100
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 510-505-0556
🌐 Website:
http://www.coldstonecreamery.com
📍
Address:
39085 Fremont Hub, Fremont
📷 Photos (11)
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Google Reviews
344
Google reviews
Great place, the signature selections are really cool and you can make your own creation as well. Jack was the guy who took our order and he was great, really friendly and patient as we had a number of instructions for how we wanted our ice cream. Definitely coming back!
Google
Normally I rate this place high but today is a disappointment. Last day of school and there are two employees working, the second one just came in. There is a huge line out the door, how do they not know everyone goes out for ice cream when school gets out on the last day. Also, both employees are not wearing masks. Big fail today Cold Stone.
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Google
Long wait due to miss management of people working there. Can be totally managed in a better way. Staff not trained well enough to prepare their signature creations.
Google
I have gotten ice cream here a few times and it was really great every time! The owner and staff are very kind. Definitely get some ice cream here! The cookies and cream ice cream was my favorite!
Google
I don’t even want to give 1 star. The supervisor didn’t observe and teach the new trainee how to make an icecream. He doesn’t even know what will be in German chocolate and how to mix icecream. He completely melted the icecream on the stone only and filled the cup with that melted icecream to give to me.
Worst service I have ever received at ColdStone!!
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Google
This place year over year loosing its charm. I know this place over a decade, and i cannot recommed this anymore. First, Please recruit some people with a good smile. Second, ice cream should not be a cream. Please freeze it enough. It's more on watery side these days. Can't take it home and call it as an ice cream even in winters.
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Google
They always have what we are Looking for in a Very Good & Delicious ICE Cream kind of way. And thier staff are very friendly.
Google
Went to get ice cream for the go, after ringing the bell like 3-4 times with no one in the front and no response, this guy comes up with an attitude, this was an unpleasant visit, asked for a cone, he said they had no cones, even though this is an ice cream store, I understand that being short staffed is hard but having an attitude with people un related to the fact is not ok. Ice crema was good though
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Google
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