Domino's Pizza

I’m taking out the time to write a review tonight, due to attention the team working right now, gave to me & my family. I gave an earful of an explanation over the phone, of why I had to call ahead of time before I used my usual method to order pizza on the Dominos app. Long story short: I had credit from a previous delivery order mistake where we didn’t receive what we ordered. Ashley took her time to make certain this was verified, properly credited & handled appropriately. She was very courteous & considerate. The manager (I didn’t catch her name) made a decision to be more than accommodating & offer to use my credit and then some for the previous mishap. Overall, I appreciate their kindness and of course, the yummy 3 pies we normally order (handmade pan pizza w/bacon & pineapple, handmade pan w/Asiago & cheddar cheese & handmade pan w/extra mushrooms & green peppers). My family is extremely satisfied and for some reason, the pizza was so good this time around probably made with additional TLC. Thank you Ashley & the team tonight, we are grateful you made all considerations on our behalf. This made our dinner worth ordering with you! Continue to be customer friendly, it’s very inviting. You deserve to be recognized. Also, had to tip the driver, he was in such great spirits. Idk what’s in the air but I know this team working tonight, is awesome! Thank you again.

The pizza was good, it’s just that the lady who took my order on the phone took a really long time. She kept repeating my order back to me every minute even though I had confirmed that it was correct like three times. She also made me hold for some time in the middle of the order without telling me what it was for. I just wasn’t expecting to take 15 minutes on the phone for an order that could’ve taken 5.