Robert Young
Pleasant and professional associates. My food was prepared as ordered, tasted great, but could have been a little warmer. Dining in was limited to a couple of tables so most orders were drive through, take out or delivery. This location was clean and organized.
Amber Moss
We stopped to get the kids something to eat quick on our way to an appointment. The line was very fast in the drive thru. The fries were hot and fresh. Everything in the order was completed and accurate.
DRIPZERO 5
MAKE SPICY NUGGETS A REGULAR ITEM! i don’t know how you can’t tell what’s your best food item on the menu but please gain a clue and make it permanently not just this McDonald’s the entire McDonald’s establishment your dissatisfying everyone! All while making people wait 80 minutes for a simple hamburger. FAST FOOD MY BEHIND
robert mayers
Honestly this place gets my order wrong so often it's funny. Also often the tables are not clean. If you order in they put your order out on the counter and people take it. This place is ghetto and the other one in town is more so. Theyre both owned by the same people and the one on King Street often has mice scampering about in broad daylight. If for some reason you like McDonald's food use the drive thru only and check your order before you go
Riku 20
Have gone to this McDonald’s multiple times yet every single time they fail to get a simple order right. Even when the receipt was right they got the order wrong. The receipt said plain they still gave me my burger with everything. They made two cheese burgers doubles when it was single. I don’t understand why they’re so careless with their orders. Definitely don’t stop by.
Eddie “Sharp” Clawges
They need to seriously take more time and have more patience in properly training their employees because the lack of performance of the employees shows a lot. The lack of professionalism in this place is unbecoming. It makes me believe that's these employers just higher anyone nowadays. What gets me uneasy is how McDonald's employees want to get paid more than what they are. Why should they, if every single time mine or a family member of mine, order is always messed up, or I'm sitting around waiting way longer than expected for a sometimes simple order? Get it together McDonald's! Get it together! Smh
LeAndrea Hagan
Terrible service! I repeated my order 3 times and got to the window and the guys told me two incorrect totals and I told him the correct total. He reads my order back and it’s still incorrect. I reread my order and he fixes it only to go to the 3rd window and the order is still incorrect with cold fries. The person at the 3rd window rudely handed my husband the food and shut the window. He then left and went to the parking lot and looked back and said what else do you need. My husband proceeds to tell him you are rude and we pay money. They said well we have a staff shortage. Do not eat here!!!!!
Desmone Lloyd
So far without the attitude from a 22yr old, this McDonald's get it done. Clean friendly, service is great. Your time will be Depending on your order.
If your getting 3 double quarter pounders. Milkshakes. Etc, etc, Please be patient. You do have an option to cook at home.
Im here to eat and doordash, I see the work. They be in there grinding.
Rachel O'Brien
Every time I go to this McDonalds, the frappe machine is either not working or being cleaned. I don’t understand why they even have it as an option on their menu when you can never have it.
Brandy Couch
I just waited for 15minutes for my child’s 6 piece chicken nuggets to be done. They finally come to the third window I ask AGAIN if there was ketchup and bbq in the bag the tell me yes! I pull away give my child’s his food and there are only 3frekin nuggets and cold fries in his happy meal and no ketchup or bbq!!! The sounded like the had no clue what they were doing at the window and its Obvious that they have No Clue!!! Awful experience!!!!
Aaron Hillary Houston
I've been coming here on and off for about ten years (generally for ice cream), and at least 50% of the time their ice cream machine is broken and I end up going to the whiteland exit location. Disappointing
Kari Terpstra
The service was fast but the best thing is the manager working took time to find the happy meal toy my son wanted! He even went in the back to look!
Anthony Painter
Stopped in on a pit stop heading north they served the kids large sprites with there kids meals and charged me for water and gave me a sprite instead of water mind you the reason I ordered water was of my wife being unable to drink soda along with countless other order issues. I Called to complain and the offered me coupons that the admitted won't work because I live out of state so the manager said she would pass my number to her boss and she would call me to rectify the issue and no one has called I've called them twice and keep getting shoved off.......wonderful customer service McDonald's
Janine Dennison-Runyon
Service was horrible,workers was not nice,been going there for years I get there way before 4 am and they tell me I can't get a hamburger they are only doing breakfast what the check.
Greg Vavul
This McDonald’s is a complete joke. Don’t even try to call because when they know the service is bad they take the phone off the hook.
Amanda Jones
Best McDonald's in Franklin! Employees go above and beyond for the costumers as they should
Kileen Gramma Winkler
The prices are higher at this location than ones just a few miles away...every penny makes a difference
Taylor Dych
If a toddler slips and slams their head on the tile floor because you can't put a rug down in the entrance when it's raining, please do more than say, "Oh, gosh." And walk away to put up a wet floor sign.
Codie Rachelle Andrews
Their night time crew is horrible. Very disrespectful & rude. The food I had was just as bad as the service I got. It won't let me add a picture or I'd add the picture of how disgusting my sandwich was!!!!
Jesse Turner
I am there every morning and see quality service and food. It is an excellent place for young people to get work experience. With all jobs and human beings, mistakes are made, but the staff always take care of the problem.
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