White Castle - Franklin - Photo album

Always awesome!!!!! The food is great, safety protocols are in place and enforced, the staff is friendly, building is clean, and the service is exceptional! A personal thank you to Shelby for making my daughter Rowan, her friend Addie, and my son Colin's day with a couple orders of some delicious ma

Been having a Great experience with fresh food from the cook, this was from a few days ago. Went this evening and ordered a 10 sack with jalapeno cheese, and the sandwiches came with a pound of Onions, So I called customer service and they was supposed to get right back with me so as I was waiting f

This is probably 1 of the best white castle's I've been to. The food is always fresh.

Went to the drive thru 90 minutes before they closed after waiting a hour for a crave case. We tried to go back thru to order drinks since we had waited so long we were thirsty only to discover that they closed early. When I tried to call and let them know our predicament Shelby rudely informed her

Went to try the new impossible burger sliders. The restaurant was way understaffed but the cashier girl did an admirable job of keeping it together. There place was clean and tidy. Burgers were ok and a little spendy (2x the price of regular burgers). I've had the impossible burger at other restaur

Rushing someone through the ordering process is not good customer service. Does your screen look correct? is not what I want to here three times, while trying to look at the menu and order. Being called a LIAR by four different employees...is NOT good customer service. If a customer comes to the win

If I could score it lower I would. Our drinks were but carbonation, we told the employee she said we needed to try an alternative drink. So my daughter both did. The drinks were worse, but because how rude she was we decided to go on our way. Then to find our order was wrong. And my toasted

Food is always good and hot. Not a long wait time in drive thru