Sonic Drive-in
1505 Murfreesboro Road, 37068 - Franklin
Recommended by Sluurpy:
2025
2024
2021
#186 of 288 restaurants in Franklin
Updated on
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
49/100
Data Completeness
61/100
Verified Dish
Add Missing Dish
📷 Photos (11+)
+3
more photos
more photos
Photo 1 / 11
100%
Google Reviews
1
Google reviews
Worst customer service I’ve had in A LONG time. Whoever took our order (I think it was Mich’ell) this morning had the WORST attitude. I’ve worked in the food industry for a long time & can understand being busy & not having enough staff. BUT they had an attitude for NO reason with us. The ONLY reason I gave it a TWO star was because the sweet lady, Hannah, brought our food & saved the day just a little. I NEVER make reviews but, Sonic check on your staff because that was ridiculous!
Read more
Google
Usually good, but this time wasn’t that great. Had ordered ahead and gotten chili cheese tots add onions. Unfortunately no onions but there was a whitish blonde hair in my food :/
Also got a banana milkshake w peanut butter but it was vanilla and no peanut butter :(
Google
Stopped here tonight about 9pm to grab some late dinner. Everyone seemed friendly. We had 4 different meals and all meals came out correctly. Drinks were all correct as well! I will say the only down fall was my wife's chicken sandwich was cold. I think they may of put that together first before the rest of the food was cooked and it had time to cool off because all the other food came out hot and fresh. But wasn't a super big deal she just microwaved it when she got home.
Read more
Google
Most of the staff was friendly. There is outside seating only unless you remain in your vehicle. There are only a couple of tables in the shade under a covering. There was one table further out that had an umbrella as well. Food was okay and pricing was a little on the higher side for what you get. Refills did not appear to be free here like at other major fast food chains. An item on our order was entered incorrectly and another item was made incorrectly.
Read more
Google
Food wasn't hot. Tasted a bit like my poppers were reheated. Overall not a great experience. Staff was friendly enough, just seemed like they may be over prepping and holding onto the food.
Google
Constantly getting orders wrong! Needs more/better staff that actually cares about helping customers. Like all Sonics it has extremely mediocre food. Not sure why I expected any better than this.
Google
Dependable, good food, fast!
I have problems with food additives, and 'fake cheese' etc; food from Sonic seems to agree with me, and prices are reasonable. What more could you ask for?
Google
People were pulling in after us, giving there order and getting food before they even ask for our order. They were really busy but not sure what the problem was since they finally ask us for our order.
Google
Explore more in Franklin
By cuisine
By specialty
Recommended pages
Help improve this page: