Erin Pruneda
Been a fave for thirty years. It has new ownership but the same great food. Cards are now accepted but there is no more included soup and egg roll which kind of blows. Franklin staple!
Cynthia M
It was so bad I threw it away. Last 20.00 they will ever get from me. To sell me old dried up food I guess they didn’t care they would lose a customer. Sad part is this was during lunch hours on Saturday. Look at the picture on the reviews of Melody C and Erin P. Identical except they removed the straw paper on one.
Laura Brown
I really don’t understand why the rating is so high. The won ton soup is just broth and some flimsy noodles. That’s it. The sesame chicken and fried rice was good but not 4.4 stars good. If it was a 3 rating I would have been pleased, but 4.4 is not an accurate rating 😢
Jennifer Hawkins
I have been coming here since I was a little girl!! Now I take my son he's 21! The absolute best food that's always good! Can't go to Franklin if I don't stop here! It's a way of life for me 🤗
Matthew Rogers
100% the best option to get your Asian food fix. Not only is the food made by a chef that knows what they're doing, the owners are actually awesome people. Great Thai tea, terrific noodle dishes and you can't beat the prices. It's our favorite place to eat when we're on this side of town.
Raquel Acevedo
Leaving this review because my experience was comedically bad.
Noodles were super overcooked, mushy, and barely had taste.
Wonton soup only had one wonton, but it wasn't even a wonton. It was just the noodle part of the wonton with no meat or anything inside of it. And the broth also had no taste.
Sesame chicken was basically hollow and when it wasn't , I crunched on something really hard and hurt my tooth lol.
The only decent thing was the ginger beef and teriyaki chicken.
Kevin James
Very disappointing the advertised menu was not what was available at the restaurant. Purchased the Hot and Sour Soup as the person behind the counter had already dished it out. It was snowy outside and and the warmth of whatever that was was welcome even though it didn't taste much like Hot and Sour Soup. I would not have purchased anything from the steam table either because it looked like it might have been sitting there for a while. Yuck! I feel like people confuse them with the Chinese Gourmet(not much better) that is on the opposite side of the shopping center.
Lori Moore
Very Disappointed. The lady was beyond Rude, she is RACIST. My Co-workers and I came in unsure what to order, asked for a Mongolian chicken sample. She said no. Placed our orders anyway. Was asked about drinks, co-worker wanted a Boba tea she was too happy to say no and gave ridiculous excuses then I said I would have ice water being I'm a diabetic and she gives me a half a cup of water no lid. I said I can't get a whole cup of water? She gave me another inch of water then I asked for a lid and was told they don't have lids. As a distributor I know that every order of cups comes with an order of lids for those particular cups. I will NEVER go back! And I suggest you don't either. This woman doesn't like Americans!
Amanda Bennett
This is the best place ever. Always has been my favorite since I was little. Just ate there yesterday
Madonna Frost Ivy
Love, love, love the Hot Wok! Great food, the nicest owners n cheap prices😉
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