Had my sons suprise birthday dinner at Buffalo Wild Wings in Frankfort at the end of March and was thrilled with EVERYTHING!!! The staff went above and beyond, customer service was on point and the food was awesome. Even with a party of 30 the service was amazing. My only regret is not getting the names of our servers so I can mention them personally! Thanks again for making my sons birthday a special memory!!!
This has always been a favorite family restaurant. We have only been to the Frankfort location a few times. This visit wasn't the best. Our waitress was very short, while my husband was asking a question about appetizers, she walked away. It was 11am they had just opened, We were her only table. I ordered traditional wings, Caribbean jerk. They arrived with nearly no sauce. They chicken itself was very dry. I asked her for more sauce & she rolled her eyes, YES!! You read that correctly. I was a waitress when I was younger, I understand that it isn't an easy job. But, this young lady was out of line & if this is her norm she should seek a new line of work. I was very disappointed. In 15 years of eating at different locations all over KY, I can honestly say this is my first negative experience. That's why I still gave 4 stars.
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