They need to get a person that speaks good English in drive thre I had to go in and waited 15 min before I left withiught ordering a dunkis with drive thre and 2 people working worst service ever
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Samuel Adams
Google
a month ago
1.0
Absolutely horrible. The girl never understands me no matter how clearly I try to speak. They always get my order wrong and they always take forever.
Don't even bother with this location.
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Nichole Mendes
Google
4 days ago
1.0
I usually only post good reviews but every time I come to this particular Dunkin’ Donuts I’m in the drive thru line for 15 minutes. The service is extremely slow and more than once my order has been wrong. I hope that management can train their staff to be more efficient.
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Justin Hurson
Google
4 months ago
1.0
A rude individual working there made me wait extremely an extremely long time for a simple order. I waited 10 minutes for munchkins and a dragon fruit drink. When I would ask how long the order was going to take he simply told me "it'll be ready when it's ready mang". Then as I drove away with my order he proceeded to yell out the window "Make sure you don't go the wrong way mang". Believe me when I say, I will never be back at this location...
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James Hashem
Google
5 months ago
2.0
Very clean...truth to the matter is the workers who are working in the D.D. ON Rte 9.....are giving wrong orders to customers and I was one of the people that had gotten a wrong order. Can't speak English so
It's really hard to explain to the person who is Givin orders out...and
Taking the orders all so......very
Bad I was late for my Appointment and then I had to make a call to explain the situation...... not good
Needs help with food services in the area of Framingham and Natick mass. Will not do well in that area
FOOD SERVICES ARE VERY IMPORTANT TO 85% PERCENT OF PEOPLE WHO RIDE IN TO WORK....
SORRY FOR THE BAD NEWS 👎
A
A A
Google
6 months ago
5.0
The two guys that work here are hard working kids! They were so attentive and polite that I wish I lived in the area to come to this location more often. They were so busy but still kept their demeanor and apologized for the wait. Great customer service. Thank you guys for being so nice to my puppy as well! You guys deserve a raise!
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Nicole Shearer
Google
7 months ago
5.0
If Robert Davis is there, it is your lucky day. His customer service and positive attitude is one of a kind. If you’re in a rush he’ll make sure you’re taken care of as soon as possible, leaving you satisfied and happy. He definitely made my day and multiple others! Thank you Rob. 😁 Dunkin you’re lucky to have him.
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Jayson Kukowski
Google
3 years ago
4.0
Not the best vanilla chai I have had. It was made pretty quick and I was satisfied by the cleanliness of the place. The “manager” yelled at the staff in front of us witch makes me think they hired a insane person who hates people.
