Popeyes Louisiana Kitchen

I wasn't gonna complain bcuz the ladies at the window were nice but as many times as I've came here they never did me wrong..until today.. All I wanted was a fish sandwich with only mayo.. First off it took 20mins for them to bring my food..apparently somebody didn't drop the fish.. and Second there was no mayo on it..just DRY..I had to check the receipt to make sure I asked for it.. Please yall get it together bcuz it's really good when done right..

This is the closest Popeyes near me and I love fried chicken so I have given them many chances. They have forgotten a part of my order many times. ALSO, at one of my visits it was they told me they were not making more chicken but it was only about 8:30pm and they close at 10PM.. this is a hit or miss.

Definitely not happy, and won't be returning. I ordered a 3pirce meal and extra side. 1 of the pieces was small, and the other 2 we're extra extra small. Seriously, the wing and drumstick were the size of something you'd expect from a wing place. I finished my meal and am still hungry, which I definitely shouldn't be after spending $13 at a fast food place. The service was fast, and the red beans and rice were good, which is the only reason I'm giving 2 stars. Honestly feel like I got ripped off.

There are are 6 employees working. The Cashier is the only one doing anything. Two of the employees were eating over the food be prepared. The Cashier spent 10 to 15 minutes on each customer because she would take their order then put it together. Sometimes she would go in the back to cook the food. They have a cook but he is to busy dancing. My complete time waiting in line to getting my food was 1 hour and 8 minutes. I only had 3 people in front of me. WROST POPEYES EVER!!!

The location is pitiful. Waited in drive thru for 30 minutes, to receive an incorrect order plus cold fries. Then when you try to call, their phone number doesn’t work. Doors are locked. I’m not waiting in this line again. I’ll never come back here. For one, they have too many children working just standing around doing absolutely nothing.

We placed our order online for pickup. I drove up and let them know I was here for an online order and gave my name. They asked me to repeat my name several times. Then I was told okay we’re making it now, pull up to the window. I get to the window, the kid just stands there. So I said I have the online order. He says okay they’re making it now. Closed the window and proceed to lean against the drink counter talking to another employee. He hands me my bag. So I asked is everything in this one bag he says yes, have a good night. I asked for honey for the biscuits. He didn’t know where they were. Asked another employee and then told me they didn’t have any. Needless to say when I reached home I had not received my complete order. I went right back to the store to find that the dining room was closed at 8:00 pm. I showed them my receipt at the door and told them I needed to speak to the manager. The kid shook his head No and walked away. I got onto the drive thru line which was now to street. I asked to speak to the manager at the speaker. She asked me to pull up to the window. As she couldn’t hear me. I explained to the manager what happened including being told no at the door when I asked to speak to the manager. I advised her that I ordered a 44 ounce Fanta and received two small drinks. (Sprite & Fanta) I didn’t receive the 7 biscuits as ordered and was told they had no honey. The mashed potatoes had very little gravy. She said she would speak with the staff about their behavior and rectify the problem. Needless to say this hasn’t been a pleasant experience!

I am updating my review from one star to four. I was craving popcorn shrimp and red beans and rice so I decided to take a chance at the Popeyes again and service was great. The guy was very professional, the woman was very friendly and they were extremely diligent in making sure they had my order correct. Thank you both so much. It’s nice to be able to eat at this location again because it is the closest to my house. Their staff has zero customer service skills and could care less about professionalism. One of the doors is broken and the zip tie they had keeping it open slid so that it locked again. Drive thru out of order so gotta go inside but the door is locked. After I finally got someone to open the door I asked if they knew it was locked and the girl behind the counter with the nose ring said ‘I know’ the other customer commented ‘so you know but you don’t care’ and the dude that was the manager said nothing. I come to this location often and I knew customer service was lacking here but I won’t be back after today.