5 Stars Review
Vicky was a most excellent waitress.
The breakfast buffet is great. They have a huge variety of options for breakfast. They have omlets, pancakea, waffles, french toaat, fruit, pastries, bacon, sausage, potatoes, watermelon, cantaloupe, pineapple, croissants, bananas, oatmeal. They have vegetarian options as well as gluten-free breads and other items.
A bit high but it's a hotel, what else do you expect? Would recommend.
Service was good, the decorations are original and the fillet mignon was very tasty. In Dallas for a 2 day conference, I was very impressed with the restaurant.
Jacob's Grill has really delicious food. The staff is great. They have a wide variety of items on the menu. The lobster mac & cheese is Amazing!! The chicken tortilla soup is my favorite soup. I also really like the Chipotle grilled chicken sandwich. Jacob's is open for breakfast, lunch and dinner. Taylor, Anthony, Daisy, Adrian, Luisa, Sonia, Martha, Josh, Ron, Sean, Carlos, and John always provide excellent customer service. Chef Brandon is the best. Try my favorite items on the menu. #LobsterMac&Cheese #GreatService #GreatFood #TryChickenTortillaSoup
Being a restaurant in a hotel, the standards are low. Given that unless you get through TSA there's virtually nothing within 15 minutes, the bar was set extra low. Their competition in a lounge and a steakhouse in the same hotel.
The menu looked fine. Nothing too 'wow' inducing. Wait staff and hostess were excellent, and largely why I have a five star. Food was good. Flavorful, unique, and good portions. My steak was ordered medium, came out medium well, bordering on well in places. I expect restaurants to err on a medium, but I'm fine with everything from medium rare to medium well. The manager and waiter were extremely apologetic, hard working, and offered to replace the steak for me.
Good customer service leaves a better taste in your mouth than food, and this restaurant has not disappointed across 3 visits. I'm certain I will be back.
Good solid option for lunch. My wife had a burger, which was very good. But what really impressed her (as well as me) was how crispy the French fries were. I had the Cuban ham cheese with a side salad which I enjoyed. Great way to get away from the nose of the airport and enjoy a meal
Pretty good food for being inside a hotel, buffet is great too. Breakfast was my favorite, plenty of options to choose from. Try the crepes!
Staff was wonderful making a safe meal for my daughter and husband who both have Celiac. Chef Brandon met with us to make sure he prepared their food so they would not get sick. Not only did they feel great after eating, but all of our meals were very tasty.
I have to say with all the negative reviews I read, I wasn't expecting a great experience. But after meeting our waiter Eli I knew we were in good hands. Very professional, prompt, and kind. The teriyaki chicken nice (rice) bowl was dang good. A little on the expensive side but worth the food.
Everyone here were extremely nice and sweet. We had breakfast here everyday and we were greeted and helped by the most wonderful people. Daysi was really sweet and kind. Thank you so much!
Nice quick lunch. Brisket nachos with the brisket not adding much. Really liked the chips. Large, made from halved tortillas. Good service, quiet and good prices.
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