Fazoli's
5909 Covington Rd, 46804-5881 - Fort Wayne
Recommended by Sluurpy:
2025
2024
2021
#454 of 523 restaurants in Fort Wayne
Updated on
Italian
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
52/100
Data Completeness
67/100
Verified Dish
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📷 Photos (11+)
+3
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Photo 1 / 11
100%
Google Reviews
816
Google reviews
My husband and I love Fazoli’s. We came on a Friday night. I understand being short staffed, but when almost every table is covered in dirty napkins and dishes, and we have to wait over 40 minutes for our food, I just cannot leave more than 2 stars—and I feel like I am being generous with that. I do have to say, Destiny was wonderful and she tried to make things right and apologized profusely. Maybe if she was running things, things would be better.
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Google
Just waited 10 minutes for them to prepare my food. I was the only one in line, but fresh food I have no problem waiting for... except I just paid nearly $10 for chicken pesto rotini or something like that and there is NOT ONE piece of chicken. Zero! Cool $9.71 for some noodles 😡 photo- I stirred it up looking for chicken. So frustrating
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Google
I went through the drive-thru. I ordered 2 of the "Pick 2 Special" meals. #1 was double Fettuccine Alfredo. #2 was Fettuccine Alfredo and salad with ranch. I get to the nursing home to visit my friend and bring her lunch and his salad is missing! Now I'm on the other side of town with half of his meal that he has been looking forward to and when you have someone with special needs, they don't care why it's missing, they just care that it IS!!
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Google
Fazoli's on Convington Road is so dirty! My shoes stuck to the floor! Tables were sticky! Couldn't even use the trash cans. The food is just mediocre. Do not recommend.
Google
I ordered $40 worth of food that I had to trash it made me sick to my stomach, first of all I waited which I don't mind but the dishes had very little sauce, I ordered the sampler the spicy baked ziti, spaghetti with marinara sauce, spaghetti and meatballs barely any sauce on all the noodles. This was my first and last time eating there. Imagine a plate full of noodles with a couple tablespoons of sauce. The person who took my order messed it up and then shrugged her shoulders. I will never eat there again and DONT RECOMMEND. $40 IN THE TRASH cause that's how it tasted.
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Google
The customer service was an amazing experience. They helped me & my 3 children to the car with out meals & the manager entertained my 3yr at old son Damon. Greatly appreciate the help.
Google
Food was disgusting. The meat balls had a horrible smell. We did not eat it. Noodles were hard. Bread sticks were burnt. The staff seemed like they were all on drugs. Never going here again.
Google
This location it's still pulling the covid short staffed let's close the dining room and only have the drive-thru open. We are well past this and I don't have the ability to take something home that I plan on eating in the dining room. If you can't staff your location maybe it's time to close shop.
Google
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