Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
52/100
Data Completeness
56/100
Verified Dish
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📷 Photos (11+)
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Photo 1 / 11
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Google Reviews
448
Google reviews
First time I am seeing Subway having a drive thru. Located up against a very busy road. We had a good experience at this Subway. Our ordered was accurate and food was fresh. Great place to get a quick sub.
Google
Fastest subway I’ve ever been to lol. Was worried she took my order fast, I paid and he handed me my sandwich. And it’s perfect and looks good. Thank you! Good job.
Google
Need to work on how to handle a customers complaint. Need a manager there to supervise and handle paying customers. Employees need to learn how to make recommend sandwiches like the pictures that are being advertised they should have more patience with an upset customer and not try escalate the problem downtown Fort Wayne Indiana Subway no one even apologized for making the sandwich wrong than lied on the phone to her manager because she never slowed down to hear me
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Google
Went there today and I had to wait 20 minutes just for another employee to come from outside to help take care of customers.. She asked where did all these people come from.. After she came inside we still had to wait for her to wash her hands and continue to complain because she had to come inside and help customers.. Apparently she was handling business outside instead of helping the paying customers on the inside!!! Worst customer service ever and I just left due to the fact that I had to be at work!!!!! I will never return to this subway ever again!!!!!!
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Google
Rude employees. Managers don't respond to emails. Had to ask 5 tints for extra lettuce because every time she would grab 3-5 little pieces. Then got mad and attitudy because I kept asking. There is more to the horrible visit but oh well. I'll take my money elsewhere
Edit it's now June and still nothing from the manager or corporate.
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Google
Rarely go to this location but I've visited twice sense my client moved close, the workers aren't very pleasant ( if looks could kill) my sandwiches were okay but why would my footlongs have literally 1 or 2 pieces of meat very little toppings....very dis-satisfied!!! My last visit was today
Google
They went thin on both the meat and veggies, but at least they had fast service.
Google
Sandwich was made wrong, was told by employee I could bring sandwich back w/receipt to get my sandwich remade. By the time I drove back, they had talked to the mgr Sabrina via telephone who told them I COULD NOT GET SANDWICH REPLACED! The young girl who told me to come get it replaced denied saying it once I got there!! There were 4 very young girls working without a mgr. I will NEVER return to this store. I had to literally ask them, "So ur going to just throw the remake away?" They did end up giving it to me...
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