Firehouse Subs

Majorly gone downhill. Over 8.00 for a small sandwich that was SUPPOSED to have 3 meats on it including bacon. No bacon. No mustard. A couple slivers of union. It was mostly mushy lettuce, mayo and bread. This location used to be great, but the fella that took my order did not listen to the customer more than once, acted like he couldn't care less to be taking my order or make it. There were 4 people behind the counter, all bland and bored personality, borderline frustration...as 2 of them kept complaining about their day and all they had to do. None of them seemed very happy to be behind that counter tonight. About 4 customers including myself stood around for 15+ minutes but everyone else in the store had already been sitting down and eating. One of the employees snook off to the table by the window to take a couple bites of his food while we were waiting on ours. No friendliness. No care. No more visits by me I'm afraid. I almost didn't go there this evening, but I hadn't been in years, so I decided to go and was really looking forward to it. Should have looked at recent reviews first. Hopefully issues begin to get resolved around there. For now, don't bother.

Good food, just extremely understaffed. Put an order in on line, was told it would be ready at 1:20. It's currently 2 pm and I'm still waiting. I've only seen one sandwich go out in the mean time. Only one employee seems to be being productive, he's amazing but no one else seemed to be helping him keep things moving. I hope he's being appreciated by his higher ups because I don't think they'd have any buisness if it weren't for him doing pretty much everything.

We went today an had a bad experience!! Very rude crew no welcome to firehouse definitely no smiling faces! Along with not telling customers prior to paying for a combo that the ice didn't work an they had like 3 drink selections to choose from we waited FOREVER for our food along with many other upset customers the poor guy beside us got his sandwich an they "forgot" his meat... you couldn't get napkins bc who ever put them in didn't put them in correctly. After finally getting our food my sandwich was COVERED in the dressing to the pint my hands were covered an my bread was soggy needless to say we pitched the food definitely $40 wasted!!