Kfc

The food was awesome. The issue is lousy customer service and poor corrective action when necessary. I went inside and ordered 2 separate lunch purchases. No customers were in the line or diner. Got the packages and drove outside of town finding that they left out a side that I paid for. Had to turn around and decided to go to drive thru since no one was there either. At order box, I politely explained and drove to window. Lady at window then admonished me for not coming back inside. No apologies or effort to get my business again came from her. Why such poor service from a fast food restaurant between 12 noon and 1 p.m.? No wonder they didn't have any business.

The food was good. The lady at the register was very nice and our order was correct. My hubby always orders all white meat and most places give you 1 breast & 2 wings but they gave him 2 breasts & 1 wing. This made him happy. I ordered the pot pie & it was very good. The ladies room was clean. However, the reason for the 3 stars is because the dining room wasn't really clean. And my hubby said that the men's room was disgusting. The toilet was dirty and someone had used it (#2) & not flushed...gross. And the floor was filthy. Sorry KFC...

Today is June 27 2021 everytime I go to KFC in fort valley Georgia they have bad customer service they always close 30 minutes early they also stop cooking food early they try to offer you old dried out food in place of what you ordered because they stop cooking food early and they always run out of food the KFC in Fort Valley Ga is the worst you would think they would do things the right way considering they don't get a lot of business but that's probably why BAD CUSTOMER SERVICE corporate should consider going to that restaurant.

If it were possible to review this place with no stars I would. Me and my wife went here on Sunday afternoon to enjoy a meal. It was around 3:30 and they weren’t very busy. We stood at the counter and watched employees walk around and take care of drive thru orders without ever even speaking to us for 10 minutes finally the guy in drive thru said someone will be with you shortly. Another two minutes passed with no one taking our order or speaking to us so we left. Again tonight my wife went through the drive thru to get us dinner around 8:30 pm and asked for grilled chicken meals. The people were rude. She received her order to come home to fried chicken. She went back to the store to be told they hadn’t done grilled chicken in years and that ain’t what she asked for rudely. We will never waste our time or money at this location EVER again.