Visited the Fort Payne location on 3/2/22 at 6:52 PM to cure a Whopper craving. Noticed that the inside of the store wasn’t busy, practically empty so we decided to go in. Placed our order and waited for our food. Took a while to get our order and noticed that we were given onion rings in one order
The line was extremely long in the drive thru and several people left. Inside of store had only 1 or 2 customers,so I can't see what the hold up was. Once at the speaker,we waited a long time until the waiter asked to take our order. We ordered and the food was really good,but the drinks tasted like
It's ok. I think one of the new managers is trying to turn the place around. He used to be at Jack's. The burger was cool, not hot like expected. The fries were hot but super salty. 2nd visit, my burger was made wrong and cool. 3rd visit was better. Hot burger this time. I'll go back.
The employees were working so hard trying to get it going. They grill went out so they couldnt serve burgers. But they were running that place offering everyone chicken in stead of burgers. They company should make this a better place for their employees because they deserve to have a better work pl
Friday, March 4, 2022. Around 9 am. These two women worked very hard and are doing a great job. They were short staffed but still managed to get the orders out correctly and quickly. I want to mention Heather for having great communication skills and customer service. Thank y’all for the food this m
Got my order right and despite the huge line they were extremely polite and hospitable with the service. The older lady kept calling me “baby” which was sweet. I hope the staff wasn’t under too much stress with it being so busy.
Overall great service!
Went through the drive thru. Live 2 minutes from this location. Food was cold. And had been sitting for a while. Whopper isn't what it should be. Chicken nuggets were cold also. Drink was flat. Expensive as hell. Will not be back.
Pretty standard BK, service a little slow (like everyone they are a little understaffed). Whopper and fries were as good as any I've had. Need a quick bite- this is for you.
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