Ft. Mitchell Biggby Coffee

2498 Dixie Hwy, 41017-3010 - Fort Mitchell
Updated on
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★★★★★ ★★★★★
4.0/5
854 recommendations

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Contact Information

📞 Phone: +1 859-360-0192
🌐 Website: http://www.biggby.com
📍 Address: 2498 Dixie Hwy, Fort Mitchell

🕐 Opening Hours

Open now Closes at 09:00 PM
Monday 06:00 AM - 09:00 PM
Tuesday 06:00 AM - 09:00 PM
Wednesday 06:00 AM - 09:00 PM
Thursday 06:00 AM - 09:00 PM
Friday 06:00 AM - 09:00 PM
Saturday 07:00 AM - 09:00 PM
Sunday 06:00 AM - 09:00 PM

Google Reviews

4.4/5
★★★★★
558 Google reviews
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Matt Merchant

7 months ago
★★★☆☆ 3/5
This location wasn’t the best. My wife and I went on a Friday morning. It was relatively busy but not packed and there seemed to be plenty of staff. My wife ordered a Hazelnut Coffee with Cream, and Ham & Cheese Bagel. I ordered a sweet foam cookie butter cold brew. My wife’s bagel came out quickly but they forgot to make her coffee. We had to ask someone if they could get her coffee made 3 times before it finally was made. My cold brew came out relatively quickly but they did not mix the cookie butter flavoring in with the coffee. It was just at the bottom of the cup. They also didn’t take names with the orders, or write them on cups. There were a few confusions with the baristas and customers when trying to give out or receive their drinks. I’d recommend getting a name instead of just calling out the order/drink type. Will go back to Biggby but not this location
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Ryan Fields

3 months ago
★★★★★ 5/5
Been going to this location for a while. Terribly nice management that trickles down to very kind and considerate employees. Brilliant coffee with alternative options that are just as tasty. Will continue to come this specific location and keep working towards my next free drink with my Biggby card :)
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P

Peter Humphries

4 months ago
★☆☆☆☆ 1/5
They don't fill the drinks, and the yogurt parfait we got was less than half a cup. Other locations are much better
Google
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Becky Brown

2 months ago
★☆☆☆☆ 1/5
Went in for a bagel and drink. I asked cashier if they had the drink they said yes. I paid for drink the barista said I can’t make this so I asked for a refund of that. The girl who was just at the register then turned around and completely ignored me. I got my bagel and went in the car to take a bite. The sausage in it was still frozen. I have had this happen so many times at this location with the same girl making my bagel. I told the girl with the black and pink bob hair my sausage was still cold and asked if she could reheat. She did and then brought them back and slammed them on the counter said nothing and then walked away. Extremely immature and rude. I would be embarrassed to have this girl working for me.
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M

M C Farrell

6 days ago
★★★★☆ 4/5
So much better than Starbucks. My only complaint last time I went is that my frozen latte hadn't been blended enough and there were still chunks of ice in it. I'll just ask for extra blending next time. I didn't have that issue at the drive-through Biggby on Turkeyfoot near Remkes. They make theirs perfectly. So much more coffee flavor than at Starbucks. Get a BOGO coupon and it's even better!
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Lisette Rivera

4 months ago
★★☆☆☆ 2/5
Unfortunately not satisfied with my order this time around. Just ordered from this Biggby location through Doordash. And I have ordered here before, never had a problem. But I am disappointed because my iced coffee I ordered, had no flavor at all, after I had instructed to add extra flavor in my coffee, and was not like that AT ALL. Even tried adding sugar to see if that helped, but not even that made it even better, don't even want to drink the coffee anymore. Also ordered a yogurt parfait, and only filled it up to half the cup, rarely any blueberries added, and the yogurt was DISGUSTING, the yogurt had no flavor at all! Couldn't even eat that either anymore. With this unsatisfied order, unfortunately I don't know if I want to risk ordering from here again, and the same thing happening to me.
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Sarah Moon

5 days ago
★★★★★ 5/5
I don't go in here enough and last week decided I need to. It is delicious. Not only are the drinks amazing, but the Baristas are so friendly. Thank you Biggby for starting my mornings!
Google
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Denell Coppock

2 months ago
★☆☆☆☆ 1/5
The food was good but the dinning area tables were wiped down with a dirty rag. The carpet wasnt vacuumed and the cash register itself was dirty. The napkin dispenser was also sticky and napkins were jammed in there and would not come out. We walk in and it smelled like something was burnt so bad! The place is run by teenagers who dont care about being professional. They also have what looks like the employee's best friend selfie wall for reviews😒. The music was also poor choice it was as if i was in a bar. Im a housekeeper and have been in customer service for 21 years they need to get all new staff or have a come to Jesus moment with the manager if they even care!.
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