Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
52/100
Data Completeness
56/100
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 916-988-3927
🌐 Website:
https://www.jackinthebox.com/
📍
Address:
9550 Greenback Ln, Folsom
📷 Photos (5)
Photo 1 / 5
100%
Google Reviews
661
Google reviews
Tried to order through drive through. The girl was not listening, kept having me repeat myself (probably 5 times), had no idea what one of the items was I was trying to order that I ended up just not getting that item, get to the window and have them read back the order before I paid…… no words.
Get my food, I am frustrated at this point.
Get home and realized I did not receive a receipt, the drink I paid extra for, and numerous more issues…
1) I ordered 4 tacos extra lettuce- I got extremely soggy old tacos which did not contain extra lettuce and the lettuce it did have was brown and wilted.
2) I ordered the ultimate breakfast combo with curly fries and a Dr Pepper… the sandwich was assembled sloppy, the curly fry bag was half full at best and I never received the drink. I am honestly scared if I eat the sandwich I might get sick.
3) I ordered a double jack with cheese no onion no mustard. Again was assembled in correctly and contained NO cheese!!!!
4) the nuggets I ordered for my son were cold
I use to work at jack in the box as a young adult… it is NOT rocket science.
I have been to jack in the box twice in the last 2 months and BOTH times, food was incorrect and my full order was not received. I will not be giving jack in the box my business again.
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Google
Food was fine. They got the order correct. And service was friendly. 4 stars since we can hear the conversation while waiting for our food and it was pretty unprofessional.
Google
Time was 11:35 PM and it says on the map they close at 12 PM, i see all those kids running inside the store but the screen at the drive through was shut down and no one talked to me or asked me what I want, i was waiting for 10 minutes they kept looking at me from inside but they dont answer. you owner or manager you need to do something about it.
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Google
If I can leave zero Stars I would you don't know how many times I have been to this Jack in The box and either their schedule is not right or they're supposed to be open and people are in there and they say they're closed at first I was not going to leave a review but this has to be the 12th time I've went to Jack in The box when they are supposed to be open and only this location and they say that they're closed tonight I went at 11:00 and they close at 12:00 to be told that they are only doing doordash orders which to me makes no sense because I drove here to make an order to get some food I don't know what's wrong with this Jack in the box but they have serious issues with staying open or having people provide great service when they don't know how to serve anybody please either change your staff to people who actually want to work or provide a schedule that is correct so I don't have to waste gas to go to Jack in The box when gas is $7 thank you and goodbye
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Google
Second time in a month - get an order and there is practically nothing on the burger. Then - half way through the burger a nice long hair. Called the store, no answer, left a message, no return call. Filed with the Better Business Bureau. This was after two calls to try and resolve the issue.
Google
Went to drive thru around midnight on February 11,2022. Lady turned off open sign and no sign of her inside, lots of cars honking trying to get her attention. She was blasting music and ignoring customers
Google
Drive thru reasonably fast, food hot, ok price.
Google
Food was hot. They did put mayo on my chicken ranch sandwich so that was super disappointing since mayo is gross.
Google
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