Taco Bell

Well I know everyone is understaffed right now so I don't mind waiting for anything. The issue I have is that the employees don't care about any of it. They are doing their jobs to the least possible ability. I understand everyone is tired from excessive hours due to the lack in staff but some things should be alot better than they are. Things that don't really have an effect on my judgement: Sauces mixed up so you ask for 1 and get all different ones, a piece of lettuce in my cheese sauce, no napkins, long wait times, etc. Things that do effect my judgement of any place: Burnt Food served to customers, rudeness of staff, lack of following procedures, low quality to put out high quantity. If I am paying for food I would hope the person making the food would care at least enough to not throw burnt food to a customer.

I have eaten here for years, but lately the quality has jumped leaps and bounds. The manager and his staff are incredible, and the food has tasted better than some foods in sit down restaurants--which is exceptional for fast-food. The building is super clean, and the food tastes cleaner than normal--I'm assuming they're doing a far better job keeping the work stations cleaner than that previous crew. What a difference a good group of staff makes! Keep up the great work. Making me enjoy eating Taco Bell again.

This has to be the worst experience I've had in a Taco Bell in... I can't remember when. Came in at 2:09 and didn't get our food until about an hour later. It wasn't just me or my group either. Several other customers had waited an hour, half an hour, or more than an hour. Also the food in many orders was not correct several people were complaining. We also had a problem with our order the cashier had put it in wrong. I went back up to correct it and got a a handful of attitude in change... I got the order corrected and proper change made out, but when the food came out it was still incorrect. Even worse the meat did not seem like it had the Taco Bell seasoning in it. And the Quesochalupas did not have cheese in them and to boot did not have much cheese on the chalupa. About the only thing that was actually correct about the order was that I had asked for soft tacos instead of crunchy and the drinks which were made at the counter and we could supervise they were also correct!