Cold Stone Creamery

I order online and pick up in store sometimes. Tonight, I ordered while I was putting my groceries in my car, and had to drive all the way from Irby street to coldstone. So I figured that would give them plenty of time. For some reason when I walk in, and tell them my Name for the order, I’m assuming it was the shift lead or manager on duty said, in front of me, while shrugging her shoulders, “it’s still got 20 minutes left.” While there are two other people in there. Mind you, I never said anything about having an issue waiting. But it does not take 30 minutes to put ice cream in 3 containers. I work at a restaurant that uses waitr too, and we only use the thirty minute button if it’s a really big order, or really busy. So don’t try to play me like I don’t know tf you doin. Now, her coworker with the gray sweater, and brown hair, I think, was super sweet. If I had cash I would have tipped her. But the girl with the very pretty eyelashes, and the pretty red hair had a nasty attitude. Don’t act like that when you have a picture on the wall saying, basically, “every customer is treated with kindness and respect.” She made that picture a WHOLE lie. I’m still gonna eat my ice cream tho.

My favorite ice cream parlor is Cold Stone Creamery! I rarely or ever buy ice cream anywhere else including the grocery store. I "gotta have it" is the size I always select and try to extend it for two days rather than eating it all at once which is very tempting. My only issue, which will not keep me from going back repeatedly is that I always get the same combination of flavors and extras and I am charged different prices each time. I have 4 old receipts and they show different amounts. Apart from that, I love this place and look for one when I travel to other areas.