Friendly staff, made my sandwich perfectly and in a timely fashion. To top it all off I got a tattoo compliment. Thank you for a kind, professional staff!
R
Russo Atteberry
Google
3 months ago
5.0
Our sandwiches were so yummy. Layers of meat and made perfectly. If I lived here it would be my go to spot for a delicious sandwich. I had the firehouse hero sub ....YUMMY YUM YUM!
C
Charity Wright
Google
5 months ago
3.0
Does not have a drive through. The parking lot is hard to figure out how to get into. You have to drive around the buildings. Ordered online so, I could grab and go on my lunch break. My order wasn’t on the shelves. Had to wait until everyone else got out of line after my order wasn’t on the shelves 10minutes after my pickup time. My order was on the shelf behind the girl behind the counter. Then they handed it to me. I could’ve been left if they put it where it is supposed to be for online grab and go orders. I wasted my time unnecessarily. I could’ve went and ordered my food in line and got my food faster than standing around waiting on my order that wasn’t in the correct place.
K
Keith Smith
Google
5 months ago
5.0
God bless you! Showed up unannounced with a bus load of 30+ hungry athletes. They handled it very well, serving us delicious sandwiches! Thank you, and my apologies for no heads up!
1 happy bus driver 😀
P
Pete Berlin
Google
6 months ago
5.0
Totally goofed and ordered online to the wrong location in Florence when we were traveling. The staff was very understanding and just made the order for me at their own store. Awesome evening crew at Firehouse! That’s how you do customer experience. Very much appreciate.
M
Melissa D
Google
7 months ago
4.0
As expected, very tasty sandwiches, and very helpful and polite staff. My favorite is still the Firehouse Steak & Cheese -- so tasty. Make sure to ask for the red Firehouse sauce. They refer to it as hot sauce, but it only has very mild heat, a little sweet, and very flavorful -- delicious!
K
Kim Ard
Google
9 months ago
1.0
We will not ever go back to this restaurant!! Below is a picture of the sub my husband received. It was the New York Steamer. It was full of grissle and fat. Never again!!
K
Kim D
Google
4 years ago
3.0
Fine. Service excellent for fast food. I think I may just not be a fan of this chain. Bread is bland. Salad selection is minimal. All meat centric, one veg sub is off the menu. Doesn't offer anything different or better than all the other sandwich chains
