Dunkin'

580 John Fitch Hwy, 01420 - Fitchburg
Updated on
Cafe
★★★★★ ★★★★★
3.5/5
924 recommendations

Verified Dish

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3.5/5
Sluurpometro: 70/100
Sluurpy Score
924 total reviews
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3.0/5
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3.7/5
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3.0/5
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🕐 Opening Hours

Open now Closes at 09:00 PM
Monday1 04:00 AM - 09:00 PM
Tuesday2 04:00 AM - 09:00 PM
Wednesday3 04:00 AM - 09:00 PM
Thursday4 04:00 AM - 09:00 PM
Friday5 04:30 AM - 09:00 PM
Saturday6 04:30 AM - 09:00 PM
Sunday7 04:00 AM - 09:00 PM

Google Reviews

3.7/5
★★★
196 Google reviews
B

Barbara Ferraz

7 months ago
★☆☆☆☆ 1/5
Rudest workers ever! It's 5am no one goes and gets coffee and wants an attitude. Handed my card for payment and the lady said.... "fricken credit cards!" Like last time I checked Noone ever has cash on them anymore. And a card is cash! I always leave that drive thru in a terrible mood starting my day off. I give up going there!
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E

Elizabeth Roos

a month ago
★★★★★ 5/5
I never leave reviews but this dunks is just head and shoulders above the rest when it comes to customer service and quality!
Google
P

Paula's Family ChildCare _

9 months ago
★☆☆☆☆ 1/5
To the owner of this franchise location: do yourself and your business a favor and fire the crew member that partially took my order #1053 at 2:43:58pm because she was extremely rude rushing me on my order when it wasn't busy at all. Uncalled for, very unprofessional, and I rather drive to another location than to deal with bad customer service. I have to say the young man there collecting payment is super nice and was the one who took the rest of my order.
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I

iluhmybutta

2 months ago
★☆☆☆☆ 1/5
rude workers!!! bad customer service!!! one of the workers tried to fight a PREGNANT lady. workers always have attitude.
Google
J

Jailyn Algarin

2 years ago
★☆☆☆☆ 1/5
Foods fine coffees fine just the staff is absolutely terrible, one of the employees makes it known that they hate their job and it makes the whole experience just bad. You go there in the morning to start you day and your greeted with attitude and just a mean demeanor, it kind of ruins your morning when it shouldn’t. I’m not saying people need to be all happy and energetic but a mean, rude, attitude tone right in the morning when it’s already rough that myself and others have to be up as early as 4 or 5 and get an attitude as your purchasing a coffee? Really. There’s just no need for it.
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N

Neka Cherry

9 months ago
★☆☆☆☆ 1/5
Petra needs to loose her job she’s horrible she needs a retraining in customer service and she needs to leave her issues at the door nobody wants to deal with a nasty attitude so early in the morning, disgusted by this Dunkin’ more and more she also loves to throw people orders at them
Google
K

K Apl3ft

3 years ago
★★★☆☆ 3/5
The Drive Thru has been terrible lately with orders getting mixed up. The staff gives you a hard time and makes faces when you point it out and ask them to fix it. I opted to go inside this trip and was greeted by a young woman who appeared pleasant. However, she never gave me my receipt and I had to ask another employee for it. It took longer than expected for two iced coffees & two egg&cheese wraps. The gal that took our order was telling the window person to make up their mind about whether they were doing drinks or food. After a few minutes she said drinks. This might explain those delays & wrong orders. You're taking your chances at this location and don't expect fast service.
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Google
S

Sadie Hoover

11 months ago
★☆☆☆☆ 1/5
The costumer service is astronomically diabolical. Everytime I go i the intercom person is very rude and they don’t get their order correct.100/10 would not recommend. Unbelievable, I will not be going back.
Google

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