Papa Johns Pizza

They have entirely outsourced their calls to a call center in Philippines. They didn't even know what special i was talking about thats listed on the website.Papa John's corporate has officially sold their souls in the name of profit margins! To avoid the call center press 5 when calling, you'll get the local store and the people here are great! Very nice and easy to talk to.

Made an online order no problem. Then after check out it said it would be an hour & a half to carryout so I tried to call in and cancel but no one answered. Kept trying to call. They even answered & then hung up on me…3 times. So we had to go down to the actual store to cancel our order. There were 6 people working the store. My husband told them that they were really bad at answering the phone & they flat out said that they weren’t answering them & no one had any idea what they were doing. WILL NOT BE ORDERING FROM THIS STORE, EVER. We will be sending the recording to a higher-up at Papa Johns. This is really SAD customer service.

Absolutely ridiculous! We ordered pizza and were quoted an hour "to be on the safe side" After over 1.5 hrs we called to find out "oh thats my mistake, I should be able to get it out in the next 30 minutes. If we hadn't called the order would've just been lost. People want $15 an hour and don't know how to fill a pizza order. Dominos in town from now on! Save your time and money as they didn't even offer to make it right!