Chuck Turner
Either inexperience Management or Entitled Staff. Probably Both. Worst hostessing in 20 plus years of being a Happy Customer.
served drinks..... no straws or coasters or silverware.
Order taken by a server getting off (best person in whole visit). Then another person (seemed a bit tired or ?????) came and retook our order.
when our food came, no butter or jam, no syrup for wife's pancakes & no waiter checking on us.
When I went to waiters area and asked for syrup we still had to wait. So while I was waiting another person added if they could help and I again asked for syrup. I was told she would bring it to the table. She did but after our waiter finally showed up. still no Butter or jam. no refills on tea And no water I asked for at / after seating.
As can be seen in the photos hardly any customers although many were waiting.
joy essary
If only we got our food as fast as we got our check.....the food was pretty decent but the service was not. 1 hr and 45 minutes before we got our food! Our server was inattentive and though they said they were busy, I looked around at the 9 or so empty tables just in our seating area. We will never go to this location again.
Caitlin Spain
I've tried calling, no response just a busy tone. I've tried to access the website, but again, the website is down.. I've contacted postmates who delivered my food... and they've told me to contact the store... i have found 2 hairs in my food, and could not eat. this is disgusting and I need someone to reach out to me ASAP or an email that i can contact regarding my negative experience. I spent 22 dollars on inedible food.
Leigh Schlechta
We were seated at 9:00am, ordered our food and an app. The app was delivered to the table at 9:20. After receiving our app, we sat for an additional hour and fifteen minutes waiting on our meal (which we never received). Our server was very sweet and kept refilling drinks and apologizing. I watched as the kitchen consistently filled to-go orders while a multitude of tables in the restaurant had been waiting on food as long as we had. The Manager did not come to any of the tables until the hour and fifteen minute mark, at which point we told her to cancel the entire order. As we were leaving, at least four other tables cancelled and walked out. This location is extremely poorly managed! If you know it’s going to be a busy day, as will be the case for Mother’s Day, stop accepting to-go orders and focus on the customers inside your establishment! The is absolutely disrespectful to your servers who are not making money because they cannot turn tables due to management’s total incompetence! We were told the to-go order wait time was 2 hours and they continued to accept them while the tables were still waiting on food. So angry and completely disgusted.
Eric Vitale
Love the food, however my recent order was incorrect as I ordered a large Mac n cheese and only received an individual sized Mac n cheese (see picture). Will continue to order here but hope the order accuracy improves…
Dylan Robbins
I love this place and have great memories of it the store is a little pricey but it has an amazing atmosphere and tons of things to choose and look at and a lot of it is rare you won't find anywhere else other than maybe online. The food is great priced and is extremely delicious. Awesome culture and environment real old-timey. If you're a fan of breakfast, southern style, western cowboy. You will love this place like me. Dinner and drinks are fantastic too and the kids love it.
Anthony Williams
Although they was short staff, the timely of the food was very well pleased. Our waitress was very pleasant along with the other waitresses and waiters. The manager on duty did an amazing job in handle disgruntled customers and continued to lead by example during the matter. Great job!
Warren Spears (DJ Warren Waxx)
This is my second time coming here in a year, coming from Connecticut, after my second daughter's high school graduation, unlike last year, the wait time was a bit longer but only because of the amount of people we had for our party, after that, just like last year, extremely fulfilling, pleasant staff, & beyond exceptional staff. My son graduates next year, will probably be there again unless they decide to go somewhere different, but this looks like their "go-to" spot, & I don't object. Great place & atmosphere, can get a bit dense in population, but it's too be expected with the way it's ran, as I just explained. And their prices are $-$$, based on your appetite.
Noor Dabbagh
You know the food is bad when you walk in starving and theoretically anything should taste good at that point, but somehow Cracker Barrel was so bad this time around that not even hunger could make it taste good. I put my son's order in first so that he would get his food before me, well that didn't happen. My food came first and he had to wait for his. The cornbread muffins came out AFTER our meal. The food was...the best way to describe it is dried out and lukewarm. It's like when you microwave something for too long and it shrivels up and hardens...It seemed like that but then the server waited until it cooled down to lukewarm status to serve it. I was hungry so I ate it anyway and I was too hungry to send it back or wait for something else to be cooked, but probably won't be back again.
Johnna Crider
The food was okay but the server wasn't friendly at all. We were going to order dessert but waited 30 minutes and the server finally came and threw the check on the table and left. If we want Cracker Barrel again we will drive up to Durham where there is better service
Ylagam Elocin Oremor
Horrible service server forgot to give me a straw, then forgot to give me napkins then my drink then my box for left over terrible server
Sarah Sandrock
This location actually started out great and, as usual with Fayetteville, steadily declining. I've never had a bad server there, but the new manager is very off putting and makes you feel like you're the idiot for raising a concern. Today I ate there and the ham was spoiled. Rather than coming to me to apologize, she sent our waitress back to ask me if I wanted anything else in its place? Listen, when I go out to eat, it's because I do not feel like cooking and cleaning up afterwards. So, I make sure I take care of my server for taking care of me. I'd appreciate management that gave a crap.
Dixie Campbell
The food was fantastic the service was good except when we were finished with our meal the server didn't clear our dirty dishes from the table even though she kept checking on us. It just made her tip a little less. I will continue going back to Cracker Barrel especially while they have Fire Roasted meals...its my favorite�
Dianne Gant Lee
Went there with family for my birthday on April 2nd. My husband and I ordered okra. When it was served he and I both had just 8 pieces of okra. We ordered the roast beef sandwich and had to wait for watered down ..cold au jus. I've worked at CB before..its not done this way.
Annetta D. Allen
The breakfast was delicious... I had never had breakfast there before.,I had always eaten dinner but I'll be back.. It was delicious... And the coffee was great.�
Wendell Horne
Went there yesterday with my daughter. We have always enjoyed the food. But it was terrible yesterday hash brown casserole was dry and our food was not even warm. It was on Skibo rd. Fayetteville NC.
Don't think we will be naxk anytime soon.
Robert F. Marriott
Being as it was payday and crowded with like minded people wanting a good cooked meal, it was a pleasant outing for the wife and I. The wife had the Country boy breakfast with limp bacon and I had the Friday fish fry. It was an enjoyable time with the wait staff and management checking to make sure we had a satisfying time.
Micheal Wayne Dodson
Very poor service, hostess sat us at a table, 3 waitress walked about at least twice with out saying anything now 10 minutes has gone by two other parties are sat and helped right away, 15 minutes has gone by and so are we, worst cracker barrel in North Carolina
Jonathan Bishop
My Chicken fried steak was warm, along with the gravy, All the vegetables were cold, like they were sitting out to long or they put them on the plate and waited for the meat to get done.
Laura S. Newman-Chance
The kids and I love this place!!!! Love the French Toast for breakfast and can't go wrong with the meatloaf for lunch/dinner!
Melissa Tober-Beers
Best place for a good, old fashioned breakfast. I never miss a chance to go when I'm here visiting family.
David K. Blanton
Had Uncle Hershel's Breakfast. Service very good, the food was good except for the biscuits and gravy. Gravy was warm at best and the biscuits were on the haed side!
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