Subway

Ordered an oven roasted chicken sandwich and when I opened it up at home there was no chicken! Then the last time I went I ordered a BLT for my pregnant sister and they gave her a BMT… she can’t eat deli meat. This location is terrible, literally never had one problem at the other Farmingville location. Also I wrote to Subway and barely got an apology. I told them I paid for something we had to throw away and can’t even get a refund. Just don’t go to this location!!!

I am usually at this location at least 3-4 times a week to pickup lunch for myself and my daughter and I and the service is usually excellent there is one woman and a young gentleman with a ponytail that are extremely friendly and always make our sandwiches deliciously with a smile! However today I got my usual Chicken BACON Ranch foot long or 6” sub upon being rang up I noticed the total was high and upon further notice it was $2.00 more than what I it should have been and when I question the 3 rd young man who later claimed to be the manager, told me the reason why was because of tax, I asked him why tax was so much and he said “oh because of the bacon!” and I asked the gentleman who made my sandwich if he added extra bacon to which he replied “No, just a regular Chicken Bacon Ranch sub, to which I replied then why the extra $2.00 for bacon? The man at the register said that’s the way it’s put into the register and that’s the price! I said so you are charging me $2.00 more for Bacon on a Chicken Bacon Ranch Sub that is already pre-priced on the menu that includes bacon! He pretty much told me yes and I said I order this all the time how long have you been doing this and he told me that’s the way it’s been forever! I asked to speak to the manager to which he replied he was. So I asked for the receipt and the owners name to which he tossed the receipt casually on the counter and said he didn’t know the owners name nor when he would be back into the store! Sorry for the long review but I am seriously wondering how much have I have been over paying without even questioning it prior! I tried to explain to the man at the register that he over charged me like as if I ordered a cheeseburger and he charged me the cheeseburger price which is a little bit more than a hamburger but than charged me additional for the cheese when the price was already reflected in the price on the menu for the cheeseburger, to which he blankly stared at me and told me that was the price am I going to pay it or not?! I will be calling corporate tomorrow and advise them if this locations practices since the young man at the register insisted that was the way he was trained to ring up the subs by the owner and even tried to show me that there was no buttons on the register for the hero’s listed on the signage up on the menus!

My family have been using ur Farmingville,New York store for over 14 years.I sent my husband in to get our orders.Which usably there is never a problem.well today when my husband was ready to pay the boy says we don't take coupon.Like i stated we r customers for many years never ever did the employee deny us usage of a coupon.My next issue I had gone to Farmingville,New York ordered my usual of a toasted tuna foot long when i got home the sandwich had no tuna on it. Very very disappointed at this time with this location.At this point we can tell you we will no longer be patrons at this location.

Heavy set spanish woman was extremely rude tonight and was literally yelling at me, had a problem with everything and was literally yelling at me over someone elses order as if I had anything to do with that. Had an issue with me using a coupon, like it made her angry somehow even though she doesnt own subway. Was not wearing gloves to make sandwiches and when she gave me my cup put 3 of her fingers halfway in my cup as she sat it down. Gross and dangerous with corona. No ice either. The younger girl at the register looked scared of her.

Joy and Christine were awesome! they had my party platters ready early and worked really hard to get them done in time even though the store didn't open until 9am on Saturday and I needed the platters ready at 9:15 to feed a very hungry lacrosse team. They were super helpful and asked many details about the event to be sure the platters were just what we needed! Thank you!