Subway

Placed an online order and received a confirmation email, the balance was also withdrawn from my gift card. I got to the store and they didn’t have an order for me. They confirmed I was at the correct store, and I was told this happened to three other people today… Yet they kept the site open for orders?! I could not get a refund (was told to wait and/or contact customer service if it didn’t come) nor could I get my food without paying again. My partner had to go to work without dinner, and I went home hungry. Not impressed. Point being, if you’re aware your website is broken and multiple customers have been affected, stop taking online orders until you fix it. If you have no way to do that, you should probably figure out a way.

Service is usually fast and friendly, however, it can get pretty busy and the Subway app hardly ever works which is very frustrating when they're offering "order through app only" discounts or you'd like to skip the line. It's conveniently located in-town and now available for delivery through Doordash!

Well normally this subway does a good job but tonight at 8pm on 10/19/20 I ordered a Subway club one of the old fashiond ones 6" a sandwich I have gotten here in both sizes plenty to know how its made. i I only get meat cheese and mayo so I have been instructed before to tell them there wont be any veg. So I told the girl that and that I only wanted the meat and cheese heated up and tonight it had two pieces of Turkey folded was half one piece of ham then 2 pieces of bacon and mayo cost me $6.15 and theres no way it will even come out to the amount of calories then menu says a 6" subway club should have.. A 6" is usually 4 pieces of Turkey folded in half then 4 pieces of ham folded in half then two pieces of bacon. I have pictures I'm going to try to send to customer service will let you know if they go good for it or not..