Dairy Queen (treat)

Well unfortunately it appears you have to give at least 1 star. I bought a cake for my husband's birthday in June. It was almost all vanilla ice cream, minimal amount of chocolate and the crumb filling didn't exist. I could have gone to the grocery store and bought 2 containers of vanilla ice cream and it wouldn't have cost the $25 I paid for that cake! I emailed and called DQ headquarters, they forwarded my complaint to the store and told them to refund my money. Never heard anything from the store! Called again the complaint was escalated and I still have not heard a word from the store. Last time i give them my money! Too bad the home office of DQ can't step up and do something...

Horrible service I ordered a frozen hot chocolate. They took forever to make because they were goofing off. Then they didn't make it right and it tasted horrible. I said if they didn't know how to make it I'd take a refund. The girl was very snotty and said we didn't say we couldn't make it. It was remade still wasn't made right. I said forget it and took it anyways just to throw away. Maybe there should be an adult watching over these kids. So customers actually get good services

I only gave them one star because you can't leave ZERO! I had the worst experience with this Dairy Queen last week. I went there when they first opened to pick up an ice cream cake for my son's birthday. First of all, the woman behind the counter couldn't be bothered to get off her personal phone call to help me, she shouted from the phone "You want something?". When I asked for an ice cream cake she said they didn't have any. When I asked if she could please check, she huffed and puffed "Oh, hold on!" She returned with a blank ice cream cake for me, surprise! I asked her to please write on it for me and she told me to come back that evening at 6. I told her what I wanted written for my son and left, noticing she didn't even write it down but returned to her phone call. When I returned after 6pm, she was long gone and of course there no cake for me. HORRIBLE!

Ridiculous I ask how much the Popsicle ice cream the Asian lady said the box was 6 dollar since you work at the mall your employee discount 5.50 so I order 2 box one minute later said oh it's 7.99 the price just raised for 7.99 I was said you said 5.50with my mall discount she said yes but price just increase for 7.99 and she already swipe my card before I declined the order. This place is ridiculous never going back ere again. They will cheat you... The 5.50 price become 7.99

I purchased a moolatte. It had a sour unpleasant taste. When I asked if they would replace it with something else they refused. My mom had a few sips too and agreed both me and my mom got sick off it an hour later. We called the manger later and they claimed everything was fresh and would not do anything about it still.