Applebee's

The location was pretty empty when we arrived, but we were still seated in a corner next to the stairwell. The servers were polite, but didn't give us napkins when we started to eat even though I was eating ribs. The ribs were pretty tasty, but it felt like there wasn't much meat on the bones of the ribs (it almost felt a little like a sample). The fries were alright, nothing special, but the over all quality wasn't really great. The table appeared dirty but apparently it was just permanent marking on the wood. I personally definitely don't plan on returning and the dishes we ordered felt were done better at other restaurants.

The waiter who served us forgot to bring us the sauce we asked for which was Honey mustard. After 20 min he brought them to us. Then we had to wait a long time just to ask him for the bill because he didn't show up at our table. The service was really very bad. The place was not that crowded. Although the taste of the food was very rich.

Place wasn't busy at all when we arrived. It was low key and quiet. The place was clean. Our waiter Chris was very pleasant and nice even though he seemed kinda new. We ordered the classic combo app which is one of our favorites every time we come to Applebee's. Entree came out and was delicious. This is one of my favorite places.

This visit was not planned and we arrived here as a last option since other restaurants had a long wait time. The last time we had Applebee’s was about 2 summers ago in Richmond so we decided to give this location (Fair Lakes) a shot. Upon arrival there was a large group waiting to be seated, however the hostess was able to sit me and my son within 5 minutes of our arrival. Ordered a couple drinks while we decided on what to order. We decided to try the classic combo appetizer which had boneless wings, spinach & artichoke dip, chips, chicken quesadilla, mozzarella sticks and celery. We were previously only given one plate and I asked for another and I wish I hadn’t. The plate looked disgustingly dirty but I opted not to say anything to keep the peace. Opened up the napkin wrapped fork and knife and those were nasty looking as well. Luckily, I had ordered a glass of water and dipped my fork and knife in it to try and clean it a bit. We didn’t want these things to ruin our experience so we decided to dig in. For starters, the chips were stale. The artichoke dip was okay but nothing worth finishing. We ate the boneless wings which was about 4-5 pieces, as well as the chicken quesadilla which were the only items we actually enjoyed. Our entrees were brought out about 10 minutes after and I asked our server to take the sampler platter away since we didn’t plan on finishing it. I ordered the Bourbon Street Chicken & Shrimp, and my son ordered the Classic Chicken Broccoli Alfredo (minus the broccoli). My chicken was greasy, but I ate it with my mashed potatoes to mask the greasiness. The onions and mushrooms on top had a pleasant flavor but was too salty for my liking. My sons meal (chicken Alfredo) looked rather bland and he mentioned the breadstick that came with it was hard and definitely not freshly baked. He ate most of his pasta but it was very clumpy and not what you would expect when eating a creamy entree. The thing we enjoyed most was our couple of appetizer samplers, and although I tipped my server 20% it was not an experience that was worth spending over $70 for 2 people. I wish we went the fast food route which would have been way more affordable and enjoyable. Lesson learned!

I have usually had a good expierence but this visit was a Big Disappointment from all aspects. Our waitress took our order brought our food and never saw her again, she never followed up on our table. My caesar side salad was terrible. The lettuce was pale green to light yellow in color, the lettuce was limp and wilted, not fit for service. As for table service, we had to ask another waiter for a couple of napkins as well as drink refills and our check since our waitress never came back during our meal. I ordered the crispy chicken bowl and the bed of rice wasnt cooked. When I asked for a Manager, our waitress finally appeared with our credit card and receipt saying she was trying to have her dinner. I'm sorry we interrupted her dinner. The Manager never came to speak with us. I feel bad that I have to write this review. In the past we have had a more positive experience. I hope they change there business both in quality of food and table service.