Panda Cafe

Today we ordered beef lomein and the meat was undercook, squishy and pink. I nicely asked the owner if they can replace my wife's meal but she was trying to connivence me that the meat has been cooked and it's looks uncooked because of its freshness! I told her that I'm not arguing the freshness of the meat but it needs too be cooked well because everybody doesn't like undercooked meat! We're ordering Chinese food from different places and we never had this issue with any of them. I also lived in China for almost a year and I know what's Chinese food, lol. Also there were not much vegetables in this dish, just a bit of sautéed onions along with lomein and beef. The owner refused to replace the food because she didn't want to accept what is I was telling her and offered me a refund for my wife's meal which I accepted it. Very low quality food and terrible customer service. I never go back!

If I could give this place less than one star I would. I ordered from this restaurant through grubhub last night. It was a late night order..30 minutes before they closed. I ordered general tso shrimp, chow mein, shrimp fried rice and a shrimp egg roll. When I received my order there was gelatinous vegetables for the chow mein and regular rice with onions and boiled shrimp for the fried rice. I reported the incorrect items to grubhub to receive the money back for those items. Today, I received a call and voicemail from the restaurant stating that chow mein is just vegetables and I need to know what I’m ordering along with telling me that they made the order for nothing. Very unprofessional on top of the fact that I don’t know if a person alive doesn’t know that chow mein is a dish comprised of NOODLES. Lol. This whole situation is ridiculous because I would not have asked for a refund if the order was correct. I cannot recommend this restaurant to anyone. Ever. I added photos for anyone that wants an extra giggle today.

Wow… I thought ok, some of these reviews are bad but let’s try this place out… I should’ve known better. Nothing had flavor. First time IN MY LIFE that I order a chicken fried rice and all it had was rice, onion and chicken… umm where are the eggs? Carrots? Peas? Flavor? (See picture) in addition to that we ordered lo mein, which was the only OK item, general tso and orange chicken. We could barely tell the difference between the orange chicken and or general tso! They pretty much tasted the same. I had such high hopes for this place since we just moved into this area and it’s right across the street from us. I guess I’ll be driving out to China Village out in Sterling for some good Chinese take out. Consumer beware.

Food is good. No complaints at all. The only thing I didn't like is the attitude of the staff. They were very rude. I didn't feel Welcomed and moreover the cashier lady (could be the owner) was yelling and shouting at a yung employee "not in English" in front of everyone. I felt it was disrespectful and I didn't feel comfortable while I was waiting for my order. I decided to have my food "to go" rather than sitting in a such tensed atmosphere!

I have previously left a review for this place and I feel like I had to update it. I am bumping this place from two stars to five. One negative experience cannot take over many many good ones. As I said in my previous review food is good and I must say that customer service has really improved by far since my review. We have placed many orders in last six months and only had positive experience. I do recommend this place and I will continue ordering from them because food is really good.