Taco Bell

Absolutely Perfect. There may be a small amount of staff sometimes, but I really absolutely love the job. You build up some more experience and make some friends! I enjoy taking orders from drive-thru customers. Some customers may not appreciate having their orders wrong, but we make sure things get done right.

The food is not what it used to be. The burrito supreme was basically a bean burrito with lettuce. Hubby ordered a burrito supreme with a taco and was given a "red" burrito, not a supreme. Will not be ordering here again. We have given them two chances. Too bad too, because I used to really like their food.

I stopped coming to this location because of the poor service and they always gave me cold food. Tonight after over a year of not going to this taco bell I decided to try it and it was the same as a year ago. My nacho fries had made 8 fries in it with a very little dab of cheese in the cup as if they were running out and didn't want to make anymore. There wasn't even enough cheese for the 8 fries. The food (all of it) was cold. It wouldn't be so bad if it wasn't such a common thing for such terrible service here but even after a year it's still bad if not worse.

Staff needs retrained. Made an app order, which included a slushie. Got to the window and was told the machine wasn't working. I said to replace it with a Pepsi. When I asked about the difference in cost the girl said there was none. I said yes a Pepsi is cheaper than a slushie. She said what do you want me to do? Uhmm, give me the difference. She gets the manager who comes to the window quite aggressively. She waves a dollar around saying most customers don't make such a big deal out of a dollar. I said well it's my dollar and if you don't have what I ordered, I'd like it back. She said "we can settle this. I'm calling the police." I was baffled but happy to greet the police because I literally had no clue where the aggression from the employees was coming from. Manager instead called her GM who told her to refund me. Once she opened the window again I explained that all I needed was the dollar back, I was more than happy to pay for the price of the Pepsi. At that point the manager looked like she felt silly and apologized. I don't know what was said to the manager from the first employee, but she did come to the window quite aggressively. After I was able to explain the story she seemed to calm down. However this seems to be an issue with employees and management not knowing how to handle an issue and threatening to call the cops on customers. If that is how you would like to waste the community resources, go for it. But I think a simple retraining would help tremendously.