Sonic Drive-in

This is how I received my hot dog! I called the restaurant to inform them how the hotdog had sauces all over the container, the bun completely broken on one side and that I could not pick it up and eat it, they said “sorry you can’t come back in, you already left.” So that’s money wasted I didn’t get what I paid for and now it’s going in the garbage. It’s pathetic and gross treatment of customers.

I'm not sure what happened on my visit but I was not able to get ahold of anyone! I sat in one stall for 10 minutes with no server request. The button was lit up. I had 2 people on either side of me pull up after me and order in that time. I went to another stall and had the same situation. Pretty disappointing. They do not have order ahead options through their app at this location either. They didn't look terribly busy at the time, but maybe they were understaffed or there were issues with the stalls... I didn't see any servers bring anything out to the other vehicles in that timeframe either. Hoping next time I can get a hold of the team!

several months ago my boyfriend and i had a bad experience but i decided to give it another shot. the first time, we ordered something very simple but the mozzarella sticks were cold and could tell without even biting into one. i asked for some new ones and they took the ones they’d given me the first time and said they would just toss them for me. they came back out and THEY WERE REFRIED. i have worked in fast food and i can tell when somethings been double dipped in the fryer but i didn’t say anything i just took the loss and left. this time, i came and ordered a cherry limeade with a 6 piece mozzarella sticks and about two minutes after my order was taken, the screen said someone was coming out with my food. over ten minutes later someone shows up with my order and i can tell it’s been sitting there on the warmer the whole time. I didn’t have the time or patience to potentially get in an argument with someone so i just dealt with it and left. will never return to this particular Sonic.

Waited for quite a while after pressing the 'red button'....not even a greeting. One employee out back (looking comfortable in the fold out chair) to shortly be joined by 2 others....one of which I would venture to guess was management based off of the difference in uniform. We left along with 3 other vehicles that pulled in prior to us.