Harold's Chicken

This place is terrible. I stopped going here before covid and, instead, started going out of my way to the Harold’s on Wilson. After almost three years of not eating here, I was desperate and decided to grab dinner. It’s Not just the food (they’ve never gotten my order right) but the staff, and primarily the owners/managers. First, the business indicates it closes at 7:30. On my recent visit They stopped taking walk-in orders at 6:45/7. That’s understandable if volume is high, however, They were disgusting and rude about this to EACH customer that walked in. Folks walked in and greeted the woman behind the glass with a smile and she returned the nastiest replies. The son of the owner is disgusting and rude too. He was the primary reason I stopped eating here. He was verbally abusive to customers and staff. I witnessed him simply walk away from the cash register leaving the cooks bewildered. The most depressing part of it all is that the Howard area community will accept this abuse because of convenience. If you’re reading this and have the option of eating at another or location or having anything else for dinner then, please, go elsewhere.

Probably the best chicken in the area. Chicken was juicy and perfectly seasoned and the fries were great. I can highly recommend the mild sauce as it brings out a fantastic flavor and they pour it over the fries as well. Even with their increase in prices, I found it to be quite affordable and a good deal given how much food you get. Got high-quality fresh food in 20 minutes so service quality was great. Will be coming back here some more.

It was only one African American male taking orders, cleaning, cooking, and handling cash exchange. I thought he would've been overwhelmed with all the calls and walk ins. However, he remained poised and professional in demeanor. He was moving like a robot. I am sure he could've benefited from extra help. I ordered a 4 wing lunch special. The wings were cooked to perfection, the fries were fresh and cooked to order and the coleslaw was simply delicious. 😋 I needed to request a large coleslaw. It was sweet and tangy. It complimented my wings and fries so well. I will visit this location again, especially if that particular cook is on hand. Please give that young man a raise as he does the job of 5 staff. Amen!

If I could minus lordttt know I would I have tried them 3 times and every time sooo overly disappointed my food is never correct twice chicken was not fully cooked they have major attitudes when you complain just very unprofessional and I was born and raised south side so for all of you praising this harolds ALL liessss