Employees are rude and could care less about customer service. It's ashame because we like the food. Employees should know that saying
Thank you goes a long way
Twice went thru drive thru but couldn't help cause "systems down". Today they are closed at 5:30 in the afternoon. I give up.
Stopped on trip to get a pecan chicken salad sandwich. They were out of it. No lids for the drink. And not friendly service.
Closed the day before at 6pm😡. It’s dinner time. Made the mistake of going in the next day as I still wanted a roast beef. The drive through is difficult to hear as the highway is close. I asked the person taking the order to please repeat what he had said a couple times. This clearly aggravated him
2 days in a row, we ordered and paid, yet missing an entire dinner. Awesome thanks for that, I guess i needed to not eat
Spoke with the manager this morning and she was very apologetic and replacing my meal
No closed sign during construction. Most businesses stay open for part of construction. Put up a sign if you’re closed
Horrible, the person taking orders at DT was VERY new and not getting help from anyone. He didn't add my coupons. I watched him ask someone how to do it, they waved him off. I felt sorry for the kid honestly. Fries were stale, we threw both orders away, not even edible. The sandwiches were mushy.
It's usually fine. This weekend was challenging as the drive thru was broken and cars sat in line for more than 20 minutes before someone bothered to come outside and mention it. Not sure why they couldn't put up a sign. But usually it's great service even though I think they are understaffed from c
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