Ron's Island Grill

Terrible and inexcusable !!! Ron's has been a go to on the weekly lunch rotation for years. We have noticed over the last six months that the quality of the food has been going down hill. Today took the cake. We placed an order for four orders of Mona Loa chicken and sent someone to pick them up. When the food arrived the rice was so crunchy that you could hardly swallow it. Not to mention that the chicken was clearly from yesterday. None of us are picky eaters but these were completely inedible. We drove back down with the four meals to exchange for new meals with cooked rice or a refund. They proceeded to pull all the chicken out of the returned cartons, added new rice, and placed the now 30 minute old stone cold chicken back on top of the new cooked rice. REALLY ??? Thank you for wasting an hour out of our work day for some old stone cold chicken. This place has crashed into the mountain. The counter person was incredibly rude, the food was inedible, and given any sort of chance to take ownership and make right a mistake that happened, they failed miserably. Do not waste your time on this place. Terrible and inexcusbale.