Mcdonald's

We attempted to go in and grab a bite ! Walked in and wanted to wash our hands before ordering/eating but restrooms were closed ,so we left and decided to just use drive trough ! Was just OK service in drive trough staff wasn't really excited or happy to help us . At least that's what we got from the little bit of attitude . Mabe someone was just having a bad day ! I would still give this store a second chance and make a better decision after that ,for our future visits there !

I was really disappointed when I came to the 29th and Willamette location a few weeks ago. I ordered pickup via app and then proceeded to sit in my car for nearly 25min after checking in for my food. I had called to see if they knew I was there because from my viewpoint, I hadn't seen them being very busy. The clerk ran out with my order and I expressed how I was glad I had the right store, that I was getting worried. She told me next time not to call, to come in, and told me they were busy and my order was a big one. It was three snack size mcflurries, a mcdouble and a med fry. Then she ran off without an apology of any sort. I looked in my bag before I left and my fries were not there. So I went through the drive thru where I waited again, as the only car no less, then the person (dif clerk) at that window finally gave the fries to me and shut the window with no offer of "oh so sorry about that here you go" nothing. Got home irritated that I had spent almost 45 min dealing with this, and discovered the mcflurries that were supposed to have been shamrock, were plain oreo. The fact that store still had them available in their menu was the only reason I went to that location at all. Anyhow. Big bummer all around. I normally try not to complain, but having worked in the service industry for a large portion of my life, I can't fathom not being polite or apologizing for that wait etc. I wasn't even being rude about it.

At least right now, this McDonald's is the worst I've ever been to. The interior smells like cigarette smoke, the restrooms are closed, I ordered a double quarter pounder and was charged and served for a mcchicken?, no ketchup dispensers, and the play place that my kid was so excited about is closed and planned to be removed in a remodel. I do not recommended eating here and won't anytime soon.