Novella Cafe

I frequent this cafe often. Today I had my first negative experience with the staff. I had asked the female barista for one of the rags to wipe down a table, as my friend and I were going to stay and eat our lunches in the atrium. When the barista handed me her dirty, coffee stained rag (the one they use to wipe down the espresso handles) I asked again, for a clean rag, pointing to the nice white ones in the bucket sitting in sanitizing solution. She impatiently just told me she would wipe down the table herself. Which she did, but used that dirty, coffee stained, debris ridden rag. It was obvious that the rag simply pushed table gunk around, rather than truly cleaning it. I went back to the counter to ask for napkins. I had to say "excuse me" several times to catch the attention of 2nd barista drinking coffee behind the counter before he silently handed me napkins. I got the job done with the napkins. It was not a busy time, and the atrium was nearly empty. The two baristas sat drinking coffee behind the counter not doing much at all. I noticed another customer having to ask for the creamer to be refilled too. If you have enough time to sit around drinking coffee on the clock, you should have enough time to keep the tables clean and the creamer carafes full. Just saying....