Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
41/100
Data Completeness
61/100
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 541-689-1303
🌐 Website:
https://www.mcdonalds.com/us/en-us/location/or/eugene/55-river-ave/1670.html?cid=RF:YXT:RoN::Clicks
📍
Address:
55 River Ave, Eugene
Google Reviews
1
Google reviews
The inside is super nice, a good combination of classic and modern McDonald's.
Google
I might give a better rating if I was actually able to buy their food or get services. it's midnight and I just got off work. like so many others I'm just trying to get back on my feet after COVID. I recently lost my vehicle to reposession, so I tried walking thru the drive thru to order me and 6er pm loo son food. I'm a full time single parent. this McDonald's is 24 hours but I didn't see anybody at the window so I called. the extremely rude woman on the phone told me I couldnñt place an order over the phone so I asked can I just order at the window. I explained it's for my 15 year old son but she told me to leave if I didn't have car. how understanding McDonald's is to the struggles of their community. no more of my business
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Google
Let me start by saying that my family has given this establishment several opportunities in the last five years. This is among the worst McDonald’s I’ve been to in nearly 40 years.
You wait for cold food, the soda is almost always flavorless and out of syrup, and I’ve never been able to speak with a Manager. I’ve tried to call management regarding missing items, and their voicemail inbox is always full (meaning I cannot leave a message). TL;DR take your dollars elsewhere, they’ll be better spent damn near anywhere else.
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Google
There are some long tiime employees at this location that always make people feel remembered, respected and as valued customers should. The trainees have excellent behavior models
Google
This McDonald's location is hit or miss on timely delivery but usually the food is good when you get it. I had to wait 10 minutes for limp, undercooked fries. Well technically 9 minutes and about 30 seconds but I feel justified rounding up at this point.
Google
They do a good job. Edit: this has become the WORST McDonald's in the area, especially after today. Not only was I treated in a condescending manner but I had to ask for a refund and did not get to eat my lunch. That manager needs to be fired after the way I was treated. It's not hard to make 1 sandwich (literally all I order each day) correctly and then to be treated the way I was is absolutely uncalled for. I will be speaking to people above this woman. 12pm on 5/23/2022 for timestamp reference as to who was on duty this day.
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Google
Had about an hour and a half break before heading back into work, I went to McDonald’s to get something fast, but their drive thru line was a mess. It ended up taking me at least 20 minutes to get through the drive-thru only to have not received my hash browns, and only two items were even right. This location is always super slow and so often gets an item wrong.
EDIT: Changed from one star to three. Tbh, I feel bad leaving such a bad review when it's most likely short staffed. It seems like the place has improved in the last few months, but still often find some things get a bit messed up :)
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Google
This location has nice workers, but they never fill the french fries all the way (most mcdonald’s will overflow them) and i asked for mac sauce on the side, but got none on the side or even on my sandwich. I will give them another shot at a later date.
Google
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